QUEENSIDE HOSPITALITY LLC 500

Holiday Plaza Drive, Matteson, IL 60443 $40,000

$50,000 a year
Full-time $40,000
$50,000 a year

•

Full-time Benefits:

Competitive salary Employee discounts Paid time off

Property:

Delta Hotels Matteson Chicago & Fairfield Inn & Suites Matteson Chicago Managed By:

Garnet Hotels Location:

500 Holiday Plaza Drive, Matteson, IL 60443 Position Summary Garnet Hotels is seeking an energetic and service-focused Assistant Food & Beverage Manager for our dual-brand Marriott property in Matteson, Illinois. This position supports daily operations for Applebee's, hotel breakfast service, banquet functions, lounge operations, and other Food & Beverage outlets. The Assistant Food & Beverage Manager will help lead associates, maintain service standards, address guest needs, and ensure smooth and efficient operations. This is a hands-on leadership position requiring approximately 80% of scheduled working time to be spent actively supporting outlet operations. Key Responsibilities Support the Food & Beverage Manager with daily outlet operations. Maintain a visible leadership presence during meal and event periods. Lead by example and provide excellent guest service. Coach associates on Marriott, Applebee's, and Garnet Hotels standards. Conduct pre-shift meetings when assigned. Assist with associate training, development, and recognition. Monitor service quality and respond promptly to guest concerns. Assist with scheduling and labor management. Support inventory control, purchasing, receiving, and cost management. Help ensure banquet events are properly staffed and executed. Monitor outlet cleanliness, organization, and service readiness. Ensure compliance with health, sanitation, food-safety, and liquor regulations. Support employee coaching, accountability, and performance-improvement efforts. Partner with hotel leadership to improve guest satisfaction and operational performance. Qualifications Minimum three years of Food & Beverage supervisory or management experience, preferably in a hotel or full-service restaurant. Strong knowledge of restaurant, banquet, bar, and hotel Food & Beverage operations. Excellent leadership, communication, and guest-service skills. Ability to coach and motivate associates. Ability to multitask in a fast-paced environment. Experience with scheduling, labor management, inventory, and cost control is preferred. ServSafe Food Manager certification or ability to obtain it upon hire. BASSET certification or ability to obtain it upon hire. Ability to work mornings, evenings, weekends, and holidays. Marriott experience is preferred. Applebee's or casual-dining experience is a plus. What We're Looking For We are seeking a hands-on leader who enjoys working alongside the team. The ideal candidate is proactive, organized, dependable, and committed to developing associates while creating memorable guest experiences. Benefits Competitive Salary Marriott hotel travel discounts, subject to eligibility Career-development and advancement opportunities Supportive leadership team Collaborative and service-focused work environment Opportunity to grow within a premier dual-brand property Equal Employment Opportunity Delta Hotels Matteson Chicago and Fairfield Inn & Suites Matteson Chicago, managed by Garnet Hotels, are Equal Opportunity Employers. 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