Catering Manager Assistant - Dual Location ( Raleigh & Cary) Sassool Cafe - 2.9 Cary, NC Job Details Full-time $18 - $20 an hour 7 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Team leadership In-person customer service Restaurant management Assembly Driver's License Organizational skills Leading team collaboration initiatives Managing food service teams Delegation Full Job Description The Catering Manager Assistant provides support to the Catering Manager, ensuring robust and consistent catering operations and exceptional customer service at both the Raleigh and Cary locations throughout the week. This role assumes particular significance when the Catering Manager is unavailable at the other location. The Catering Manager Assistant also assumes a pivotal leadership role in the success of weddings and off-site events by leading the catering team and upholding high standards of performance, professionalism, and customer service.

Key Responsibilities:

1.

Catering Production:

Lead and support catering production at both the Raleigh and Cary locations, typically two days per week at each location.

Responsibilities include:

• Assemble party platters in accordance with the presentation standards outlined in the catering binder.
• Prepare day-before items such as orzo, hummus, and other catering items.
• Prepare production tickets for the following day's catering orders, encompassing Grill, Salads, Hot Line, Bakery, and other stations.

2.

Catering Order Preparation:

Prepare all necessary materials for catering orders, including plates, napkins, forks, serving utensils, cups when required, $5 coupons, and table tents.

• Verify orders for accuracy, quality, and completeness prior to their departure from the restaurant.

3.

Deliveries:

Coordinate and schedule drivers for catering deliveries.

• Make catering deliveries as necessary, particularly when there are fewer orders.

4.

Catering Expo:

Expo catering orders and ensure their accurate and timely departure from the restaurant. 5. Customer Service Answer phone calls related to catering and assist with in-person inquiries. Provide professional and helpful customer service throughout the ordering process. 6. Order Processing Print, organize, and document catering orders that you process or receive from the Catering Manager. Communicate with the Catering Manager daily regarding orders, modifications, inquiries, and special requests. 7. Off-Site Events & Weddings Lead the catering team at off-site events and weddings, primarily on Saturdays, with occasional Friday or Sunday events. Responsibilities include : Travel to the venue with food and catering supplies. Lead event setup and delegate tasks efficiently based on the event's requirements. Maintain high standards of team performance and professional conduct throughout the event. Serve meals with the team in the service format requested by the client. Serve as Sassool's primary food-service representative and point of contact for the client or event planner. Lead cleanup and breakdown at the event's conclusion. Transport catering equipment and supplies back to the restaurant. 8. FigMINT Farms Events Lead the catering team during events at FigMINT Farm.

Responsibilities include:

Transport food and catering supplies to the venue. Lead full event setup and delegate responsibilities to team members. Maintain high standards of performance and professionalism throughout the event. Lead family-style or buffet meal service. Oversee cleanup and trash removal at the event's conclusion. Serve as the Sassool representative and primary food-service contact for the client or renter. Transport catering equipment and supplies back to the restaurant. Team Support The Catering Manager Assistant will collaborate closely with the Catering Manager, Kitchen Managers, General Managers, trained catering and restaurant staff, and other members of the Sassool team Requirements Ability to work at both the Raleigh and Cary locations for catering preparation and production. Communicate and coordinate with the Catering Manager daily regarding catering orders and inquiries. Availability to work events at FigMINT Farms. Weekend availability for weddings and other off-site events. Ability and confidence to lead a catering team during events. Strong communication, organization, and customer-service skills. Ability to multitask and work effectively in a fast-paced environment. Valid driver's license and reliable transportation. Compensation $18.00 per hour Approximately 40 hours per week Tips Work Locations Sassool - Raleigh 9650 Strickland Rd, Suite 149, Raleigh, NC 27615 Sassool - Cary 1347 Kildaire Farm Rd, Cary, NC 27511 FigMINT Farm 1501 Two Pond Ln, Apex, NC 27523 Additional travel to weddings and other off-site catering venues may be required.

Pay:

$18.00 - $20.00 per hour Expected hours: No more than 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance

Work Location:

In person