Hours:

$12.50 per hour base plus pooled café tips (tips vary, roughly $7-11/hour, and are not guaranteed). $15 per hour for special event work, which is available sporadically in the evenings and may also include pooled event gratuity, if provided by the event client. Events occurring during normal café hours are compensated at the standard café rate. Summary The Barista & Event Support Staff position supports the daily operations of Heritage House by preparing and serving coffee, beverages, and food items, busing and dishwashing, and general kitchen maintenance during café hours and by assisting with beverage service and guest support during on-site events. Staff follow established recipes, workflows, and standard operating procedures and take quality-related, in-the-moment direction from the Lead Barista during café service. All employees report directly to the owner. Event work is a sporadic part of this role and will occur outside normal café operating hours. Staff may also have the opportunity to contribute to additional tasks aligned with their skills and interests, such as social media content or administrative work, to support overall operations. Schedule Scheduled shifts vary based on operational needs and may include café shifts, event shifts, or a combination of both. Café Hours (subject to change):

Monday-Friday:

8:00 AM - 2:00

PM Saturday-Sunday:

8:00 AM - 3:00 PM Event shifts occur sporadically, outside normal café hours, including evenings and weekends. Advance notice is provided and scheduling considers staff availability and operational needs. Duties & Responsibilities Café Operations Prepare and serve espresso, brewed coffee, tea, and other beverages according to established standards Perform food preparation and service duties, including heating and assembling pre-prepared items Follow all food safety, sanitation, and handling procedures Maintain cleanliness and organization of café work areas Customer Service & Sales Provide friendly, professional, and attentive customer service Offer menu guidance and beverage recommendations Accurately process customer transactions using the point-of-sale system and handle cash responsibly Event Support Assist with beverage service and guest support during on-site events Support event setup and breakdown as needed Follow event-specific procedures and direction provided by the owner or designated event lead Help maintain cleanliness and organization of event spaces before, during, and after events Opening, Closing & Shift Duties Perform opening and/or closing duties as scheduled, in accordance with established procedures Maintain a clean, well-prepared environment throughout assigned shifts Work scheduled shifts, which may include weekends, peak service periods, and evening event hours Additional Contributions Assist with operational tasks aligned with skills and interests, such as social media, marketing, or inventory support. These contributions are voluntary and are not compensated beyond standard café pay. Physical & Environmental Requirements Ability to stand for extended periods and lift up to 50 lbs, with or without reasonable accommodation Work in a fast-paced, sometimes noisy environment Handle hot equipment and liquids safely Minimum Qualifications Ability to learn and follow established procedures Strong communication and customer service skills Reliability and punctuality Preferred Qualifications Previous experience as a barista or in food service Experience working events or in a hospitality setting Interest in developing skills across café and event operations

Benefits:

Employee discount Paid sick time Paid training

Work Location:

In person

Pay:

$12.50 - $23.00 per hour

Benefits:

Employee discount Paid sick time

Work Location:

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