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Job Description
Company Background Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty. We're looking for Big-Hearted Champions who are passionate about outdoor recreation, art, and meaningful connection. Together, we're crafting a one-of-a-kind, multi-season destination that seamlessly blends outdoor art, exhilarating recreation, and exceptional hospitality. If you're an enthusiastic, caring team player who strives for excellence—and always tries to do the right thing, even when no one is watching—you'll fit right in at Powder.
We Are:
Big-hearted:
passionate, warm, joyful, and generous. We're champions: tenacious, intolerant of mediocrity, and constantly seeking feedback. These values make us who we are and help drive us to fulfill our purpose: to spark wonder. Our Commitment to Equality Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams
Job Title:
Dining Assistant Manager Department:
Food & Beverage -
Club Status:
FT Year Round Salary Reporting To:
Restaurant Manager Position Overview:
Powder Haven, Powder Mountain's exclusive private resort community is seeking a guest focused, fine dining experienced leader to aid in the management of our front of house staff in Skylodge and Powder Landing locations. Skylodge is an elevated, fast paced, open-kitchen style Restaurant that offers multiple unique seasonal menus for the member community at Powder. The restaurant offers eclectic culinary events frequently throughout the year with emphasis on multiple styles of cuisine to keep our guests intrigued and delighted. This position is a crucial role in enhancing our dining experience by overseeing training and the seamless implementation of elevated operational standards. This is a leadership role that will ensure the consistency of the supreme guest dining experience.
Key Responsibilities:
Collaborate with the F&B team to define training objectives, coordinate educational programs, and implement innovative systems. Assist with the introduction of new training methods and standards, ensuring they align with Powder Haven's organizational and operational goals. Supervise daily operations of Skylodge/Powder Landing, and its adjacent F&B outlets, maintaining top-tier service quality. Coordinate training sessions on guest service excellence, product knowledge, and operational efficiency. Utilize the Jolt platform for effective management and oversight of training initiatives and performance metrics. Assess team members for effectiveness of training and adjust programs to enhance guest dining experience. Guide and mentor staff, providing continuous feedback to aid in their professional development. Assist the Manager with team member scheduling, interviewing, and onboarding of team members. Monitor and report on key performance indicators (KPIs) related to service quality, team productivity, and guest satisfaction. Stay abreast of industry trends to continuously refine training and operational strategies. Always optimize guests' satisfaction, striving to go above and beyond Be an enthusiastic leader, keep team motivated and eager to please and develop with Powder Haven. Great guests, maintain appearance of front-of-house location. Assist guests and team with dining operations. Requirements and/or
Qualifications:
A minimum of 5 years' experience in restaurants, with a preference for those skilled in elevated or fine dining. Proficient knowledge of beer, wine, and spirits, and pairing recommendations. Solid culinary understanding pertaining to food preparation and sourcing of proteins, and ingredients. Willingness and availability to work nights, weekends, and holidays, and be present for the demands of the ski season. Previous experience in a front-of-house restaurant leadership role. Commitment to exceptional guest service and maintaining a clean and orderly dining facility. Ability to be at work on time in inclement weather. Use of UTA or personal 4-wheel drive vehicle required. Capable of lifting and carrying items up to 30 pounds, with frequent stooping, bending, and walking in varying weather conditions. Must be able to remain on feet for extended periods, perform tasks in close proximity to others, and handle the pressure of a fast-paced environment. Exposure to typical restaurant hazards, including noise, heat, and kitchen equipment, as well as outdoor climate variations. Physical Requirements- Must be able to perform physical activities such as, but not limited to: Full range of body movements Reach, push, pull, lift, and carry objects that may be heavy (40+lbs) Prolonged periods of standing, walking, bending, and twisting Walk on even/uneven/slippery terrain Climb/descend stairs/ladders Manual dexterity to operate manual tools and power equipment on a constant basis Safely handle hazardous materials
Working Environment:
Primarily working at 8,000+ ft elevation. Fast-paced, team-oriented environment. Flexible hours based on operational needs
