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• Other & Floor Person (Harrah's Metropolis, IL) Metropolis, IL, United States (On-site) Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary

JOB TITLE

: Dealer

• Other and Floor Person

POSITION CODE

000807

GRADE:

DEPARTMENT

Tables

REPORTS TO

Floor Person

PAY TYPE

MINIMUM AGE:

BENEFITS

Varies 21 yrs Medical, Dental, Vision, Life & Disability Insurance , 401(k), Paid Time Off, Education Assistance, Team Member Discounts

JOB SUMMARY

• As dealer
• takes and pays losing and winning bets; deals assigned game in a professional manner, while extending the utmost in courtesy and game protection As floor person
• implements procedures, trains and monitors performance of dealers to ensure accuracy and customer relations; enforces company policies and procedures through coaching and/or discipline; oversees working function of Tables Department and its monetary assets

HOW YOU WILL CREATE THE EXTRAORDINARY

• Includes but is not limited to the following: Converse with players; the length and content would be determined by good judgment and common sense.

Utilize the highest degree of technical skill in dealing games, providing prompt, accurate and courteous service to playing customer, in accordance with the accepted operating rules, policies and procedures. Maintain a proper pace of the game (fast, even tempo, giving players enough time to make bets, but not allowing the players to set the pace). Process all cash and otherwise maintain proper handling and custody of cash and gaming check entrusted to him. Take losing bets and pay winning bets according to established rules and procedures. Notify floor person of any irregularities in customer play and transactions during shift. Performs other related duties as requested. Must assure exceptional customer service to all patrons by communicating in a pleasant, friendly and professional manner at all times. Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior crew members. Safeguard company assets located in the area General management of assigned area on shift Handling tables employees' grievances and/or discipline Enforces rules & regulations of casino for pit games Utilize road map to effectively plan work functions of tables department & its employees Attend to customer disputes arising in the casino on his/her shift Make recommendations for transfers/promotions through the e-transfer system Oversee games in progress, customers & employees in assigned area Maintain proper table inventories through fills & credits Issues playing cards & dice and reviews for irregularities Directs assignments of pit personnel, trains & counsels pit personnel Performs other related duties as requested

WHAT YOU WILL NEED

• Must be High School graduate or GED equivalent.

Minimum of 1 year experience as a Dealer in 2 or more primary games (BJ, Craps, Roulette). Must have a neat and professional appearance and upbeat and enthusiastic personality, be team oriented and enjoy working with & assisting people. Must be 21 years of age. Must possess good organizational and customer relation skills. Proficient with iOS devices Proficient in English verbal & written Supervisory experience and/or a bachelor's degree in business or related field are also preferred Total compliance with all Internal Controls and Company Policies as required

ADDITIONAL REQUIREMENTS

• PHYSICAL
• Must be able to: Stand for prolonged periods of time.

Work in the casino floor pit area with limited access space of approximately two & one-half feet by twenty feet. Tolerate varying conditions of noise level, temperature, illumination and air quality. Reach and bend from a standing position of approximately forty-eight (48) inches across the table, left, center and right. Have eye/hand coordination and manual dexterity necessary to handle cards, chips and currency. Must be able to handle currency and coin. Must be able to see in normal vision range. Must be able to see and differentiate colors. Cannot be colorblind. Must be able to hear, can be augmented with hearing aid. Climb stairs repeatedly. MENTAL

• Must be able to: Ability to read, write & speak verbally.

Have the ability to distinguish letters, numbers, symbols. Must have basic & intermediate math skills to distinguish winning/losing combinations and complete customer transactions. Establish and maintain a relationship with customers for repeat business. Use of calculator and telephone. Must have ability to maintain an effective working relationships with and communicate directly and by transcription with guests, general public, management and staff. Understand and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels and other instructions. Must be able to work under stressful conditions. GAMING Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

FLSA STATUS

LEGAL

EMPLOYER

MIL

MULTI-PROPERTY

NO

BONUS PLAN

NO LICENSE(S): Illinois Gaming Level 2

EEO CODE:

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 90760 Job Category Casino Job Schedule Full time Locations Harrah's Metropolis (On-site)