Table Games Dual-Rate

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

Dealer:

Create and ensure a fun-filled, entertaining and exciting environment for the guests. Deal assigned games and control pace of game, adhere to game protection and Grand Sierra Resort & Casino dealing procedures.

Supervisor:

Coach, instruct and direct dealers in proper procedures of appropriate aspects of table games operations including but not limited to correction of errors and following of rules, regulations and procedures. Ensure that dealers are providing prompt, accurate, and courteous service to guests, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures. Track and document play including but not limited to buy-in, average bets, time played and win/loss. Use a computer to perform player rating process, review credit/marker requests and to request a fill/credit, or to review remarks screen. Requires mental effort to determine winning/losing wagers, calculate bet payoffs, approve Casino credit, resolve disputes and guests' issues. Must read game layout; wagers, winning/losing wagers, etc., and read computer monitor and reports for extended periods of time. Mentally perform mathematical operations quickly and accurately to approve payoffs, verify shift/player/table win/loss. Perform multiple tasks as necessary. Due to the cyclical nature of the hospitality industry, may have to work extended hours, and during periods of high business volume. Contact surveillance and/or shift manager if questionable transactions have occurred and/or at appropriate win/loss levels. Monitor and maintain the integrity of all games in assigned section, both at the dealer and guest levels. Ensures that the Table Games pit and assigned games always meet the highest level of cleanliness. Verifies cheque inventories for opening and closing of games. Adhere to all game controls and procedures (as outlined in the dealer and supervisor department manual) and ensure dealers comply with same. Comply with all State gaming rules and regulations.

KNOWLEDGE/SKILLS/ABILITIES A

high school diploma and some college preferred. Must be a minimum of 21 years of age. Must hold or be able to obtain a valid gaming license. Know and comply with all Gaming Regulations. Minimum of one year's experience as a Table Games Dealer or a combination of education and/or experience that provides the knowledge, skills and abilities necessary for satisfactory job performance. Ability to communicate effectively with Guests, Team Members and Management in English both written and verbally. Must offer the highest possible level of guest service resulting in a maximum level of player enjoyment and return play. Thorough knowledge of Blackjack, Carnival games, Roulette and at least one of the following: Craps, Baccarat, Pai Gow Tiles. EDUCATION and/or

EXPERIENCE

Minimum of 3 years' experience as a Table Games Dealer and 1 year of supervisory experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

CERTIFICATES AND LICENSES

Must be able to maintain appropriate Gaming License & Alcohol Awareness card.

PHYSICAL DEMANDS

While performing the duties of this job, the team member must be able to maintain physical stamina and proper mental attitude to work in a fast-paced, casino environment and effectively deal with guests, management, team members and others. Is regularly required to sit; stand; walk and move through all areas of the casino; speak and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; bend/stoop, squat, balance, kneel, lift and push/pull. The team member must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance visions, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the team member is regularly exposed to a smoke-filled environment. The noise level in the work environment is usually loud.