Job Summary To Apply for this Job Click Here We are seeking an experienced and hospitality-driven Service Director to lead service operations and guest experiences for our Michelin-rated restaurant. Working closely with the Executive Chef and Owners, this role will oversee the service team, beverage program, guest relations, and day-to-day service standards. The ideal candidate brings significant fine dining or luxury hospitality experience, strong leadership skills, a deep knowledge of food and beverage, and a genuine commitment to hospitality. Compensation & Benefits Health, dental, and vision insurance Sick time Vacation Paid floating holidays Life insurance Food, beverage, and lodging discounts Qualifications Minimum 10 years of food, beverage, and/or hospitality service experience Experience leading service teams in a fine dining, luxury hospitality, or high-end restaurant environment Level 1 (Introductory) Sommelier certification preferred Strong knowledge of food, wine, beverage, and hospitality Exceptional verbal, written, and presentation skills in English Experience with POS and PMS systems Knowledge of OpenTable, Tock, or similar reservation platforms Strong organizational skills with the ability to manage multiple priorities under time constraints Excellent interpersonal and communication skills Creative problem-solving and critical decision-making abilities Professional demeanor with the ability to remain calm and effective under pressure Genuine commitment to hospitality and exceptional guest service Ability to work collaboratively with culinary, beverage, concierge, and property leadership Key Responsibilities Lead and oversee all service staff in partnership with the Executive Chef Provide warm, knowledgeable, and genuine hospitality throughout the operation Oversee service standards and ensure a seamless guest experience Build meaningful relationships with guests and assist in curating personalized guest experiences Maintain strong knowledge of the cuisine and educate guests on food and beverage offerings Ensure guest dietary restrictions and preferences are handled with care and attention Direct the curation, management, and oversight of the beverage program Research and order beverages to build and maintain an exceptional program Manage beverage inventory, cost control, and wine storage planning Oversee dining room organization, cleanliness, table settings, service tools, and guest-facing spaces Foster a warm, collaborative, and hospitality-focused team culture Provide ongoing education and development related to food, wine, beverage, and service Participate in daily briefings and departmental and interdepartmental meetings Partner closely with the Executive Chef, Culinary Leadership, Beverage Director, Concierge, Owners, and other departments Maintain clear, consistent, and timely communication with staff, leadership, guests, vendors, and industry partners Assist with hiring, performance management, and termination decisions in accordance with company policies and applicable regulations
JOB ID :
181989 #post Elizabeth Wetherhold To Apply for this Job Click Here Apply Now Share This Job Share on Email Share on Linkedin Share on Facebook 𝕏 Share on X Share on Email