A Sous Chef hands on and actively involved in the day-to-day running of the kitchen. Sous chefs fill in as leaders for the head chef, and get involved in preparing food like station chefs when needed.
Competitive hourly + performance bonus + significant long-term growth opportunity About Hustle & Dough Hustle & Dough is the exclusive Midwest development group for PopUp Bagels — one of the fastest-growing and most culturally relevant food brands in the country. We're not building a single shop. We're building a regional platform. Backed by years of experience scaling multi-unit franchise and hospitality businesses, our mission is to bring the energy, hospitality, and cult-like customer experience of PopUp Bagels to the Midwest through world-class operations, incredible people, and relentless execution. Our first locations are launching in the Twin Cities, with plans to scale aggressively across the region over the next several years and this is an opportunity to join at the ground floor. About PopUp Bagels PopUp Bagels is not just a bagel company—we're a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our "Not Famous but Known" mirror, we've reimagined not just how a bagel is created, but how it's enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand Ambassadors PopUp Bagels is defining a new food lifestyle brand. We keep things simple, but we do them really, really well. And our customers agree. About the
Role:
As the Founding Bagel Sous Chef for Hustle & Dough, you will help launch and scale the first PopUp Bagels locations in the Midwest. You'll work directly with the General Manager and Director of Operations to build the operational foundation, team culture, and guest experience for our first Minneapolis-area shops — with a clear path toward becoming a future General Manager. As Bagel Sous, you will support our team to drive culinary and hospitality excellence in our scratch-based kitchen. With a genuine love for cooking delicious food, you will work to master every Bagel station by consistently executing recipes, processes, and procedures and training actively to elevate the knowledge of the whole restaurant. You will take initiative as a leader & role model in the kitchen by participating in pre-shifts, shift management, and training & will be held accountable for ensuring tasks across the restaurant are completed on time and to standard. The Bagel Sous role is an hourly position and a great opportunity to learn the business and grow with PopUp Bagels! Essential Responsibilities Demonstrate correct culinary standards, warm hospitality, and a great attitude. Train fellow teammates on each station, seasonal recipes, kitchen standards, and procedures. Work alongside your Bagel Chef to manage prep lists, waste logs, and food inventory. Delegate work appropriately to the team and follow scheduled deployment and breaks. Successfully open and close the restaurant using the checklists and thorough communication. Lead Pre-shifts and contribute to the Chef's agenda. Ensure that food presentation and order accuracy are met for all walk-in, pick-up, and delivery orders. Create solutions regarding guest concerns, digital ordering, and equipment maintenance. Help to maintain a minimum standard "A" letter grade by following the Department of Health and PopUp Bagels food safety standards. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Foster a positive, inclusive, and high-performance culture aligned with PopUp Bagels' values. Guest Experience & Brand Representation Serve as the face of hospitality for the shop by actively engaging with guests, delivery partners, and the local community. Address guest feedback and operational challenges promptly, converting insights into actionable improvements. Uphold and model PopUp Bagels' brand standards, energy, and service philosophy at all times. Compliance, Safety & Employee Relations Ensure strict adherence to Department of Health regulations, food safety standards, and internal policies. Maintain required certifications and ensure team compliance with training and documentation. Uphold PopUp Bagels' anti-discrimination, anti-harassment, and workplace conduct policies. Maintain operations in compliance with Federal, state, and local regulations, as required.
Education, Experience, and Skills:
1+ year of leadership experience in a restaurant/hospitality environment. Food Safety Certification (preferred) A desire to create exceptional employee & guest experiences. An eye for detail and solving challenges. Excellent communication skills, both verbal and written. The willingness to roll up your sleeves and pitch in wherever necessary. A desire for growth in our restaurants. The ability to perform the physical requirements of the position (frequently lifting up to 25 pounds and occasionally lifting up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations. Strong problem-solving and decision-making skills in dynamic environments Ability to adapt, learn quickly, and lead through change Passion for food, hospitality, and brand-driven experiences Physical Requirements Ability to stand and walk for extended periods Frequently lift and carry up to 25 pounds Occasionally lift up to 50 pounds Ability to bend, reach, twist, and perform repetitive motions Ability to work in a kitchen environment with exposure to heat, cold, noise, and cleaning agents
Additional Role Note:
The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive. PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law. We use eVerify to confirm U.S. Employment eligibility
