Concierge / Rental and Appointment Coordinator

About Us Volvo Cars Orange County is a fast-growing, customer-focused automotive dealership dedicated to delivering exceptional service and a premium buying experience. We are seeking a skilled and dependable Concierge / Rental & Appointment Coordinator to join our team and help maintain our vehicles and facilities to the highest standards. Position Summary The Concierge / Rental & Appointment Coordinator plays a key role in all service operations and is often the first point of contact for our clients. From Scheduling service and setting initial client expectations to managing a fleet of over 40 loaner vehicles this role is critical to both clients and employees. This role combines face to face customer integrations and fixed operations. Key Responsibilities Schedule and manage service appointments efficiently Coordinate loaner vehicle bookings, availability, and confirmations Communicate with clients via phone, email, and in person Inspect loaner vehicles for damage Maintain accurate records and calendars Provide excellent customer service and support Create internal repair orders for loaner and fleet vehicles as needed

Qualifications:

Strong organizational and multitasking skills Excellent communication and interpersonal abilities Proficiency with scheduling tools and basic computer systems such as Microsoft Excel and Word Ability to work independently and as part of a team Prior experience in Car Dealership, coordination, scheduling, or customer service is a plus Benefits Competitive pay Health, dental, and vision benefits Paid time off and holidays Employee discounts on services and vehicles Opportunities for career growth How to Apply Submit your resume and a brief message outlining your experience here or at www.volvo-oc.com

Job Type:

Full-time Pay:

$20.00 - $23.00 per hour

Work Location:

In person