Apartment Concierge - Tues-Thurs, 10am - 8pm

Job Position:

Concierge Location:

Washington, DC 20003

Pay Rate:

$18 - $19/hr

Shift:

Description:

Now Hiring:

Apartment Concierge Associates! Are you a skilled multitasker with a passion for customer service? InterSolutions is seeking Concierge professionals to provide top-tier service at apartment communities. If you enjoy interacting with people and creating a welcoming atmosphere, this could be the perfect role for you! Why Join InterSolutions? We offer everything you need to launch or grow your career in property management, including: 24/7 support Opportunities for permanent placement with top communities Referral bonuses for bringing new talent onboard

Primary Responsibilities Include:

Create a friendly and welcoming environment for residents and guests Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors Provide first-line support for resident requests, concerns, and service inquiries Follow up on completed service requests to ensure resident satisfaction Respond to emergency situations by following proper protocols and contacting the appropriate services Monitor and maintain common areas, ensuring cleanliness and organization If you re professional, friendly, and ready to make a difference in a residential community, apply today and start your career with InterSolutions!

Requirements:

Previous customer service experience Strong phone etiquette and excellent communication, organization, and management skills Highly detail-oriented and responsible Excellent follow-up and follow-through skills Self-motivated with the ability to work independently with minimal supervision Skilled in handling difficult situations and enforcing guidelines diplomatically Proficiency in Microsoft Word, Outlook, Excel, and data entry Ability to stand for 70% of the time and lift packages up to 20 lbs. Ability to work weekends as required InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.