Front Desk Agent

Job Title:

Front Desk Attendee Location:

Largo, FL 33773

Job Type:

Part-Time Overview:

At Pickle & Pint, we're more than just a pickleball facility—we're a place where players gather to connect, compete, and have fun. We're looking for a personable and detail-oriented Front Desk Attendee to serve as the first point of contact for our guests. In this role, you'll assist with customer check-ins, manage sales in our pro shop, and oversee court usage to ensure everyone has a great experience. If you thrive in a fast-paced, social environment and enjoy delivering excellent customer service, we'd love to have you on our team!

Key Responsibilities:

Greet customers with a friendly and welcoming demeanor, providing assistance and answering questions about the facility and its offerings. Check in customers for court time, lessons, and events, ensuring accurate scheduling and payments. Process purchases in the pro shop, including pickleball gear, apparel, and accessories, using the point-of-sale system. Monitor court activity to ensure players are adhering to their scheduled court times and assist in resolving any scheduling conflicts. Provide light administrative support, including answering phones, responding to emails, and updating reservations. Maintain a clean and organized front desk and pro shop area. Collaborate with other team members to support facility operations and enhance the customer experience. Promote a positive and inclusive environment for all members and guests.

Qualifications:

Previous experience in a customer service or administrative role is preferred. Strong communication and interpersonal skills. Attention to detail and the ability to multitask in a fast-paced environment. Familiarity with scheduling software or point-of-sale systems is a plus. Interest in or knowledge of pickleball is a bonus but not required. Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

Competitive hourly wage. Employee discounts on facility amenities, programs, and pro shop merchandise. Opportunities for growth within the company. Access to pickleball courts and facilities during off-hours. Be part of a supportive and dynamic team in a fun, social environment.

Job Type:

Part-time Benefits:

Employee discount

Work Location:

In person