J1 Intern

Position Overview:

Hotel Effie is seeking enthusiastic and motivated international students for a J1 Internship in the Front Office department. This program provides hands-on experience in a luxury hotel environment, offering an immersive opportunity to learn about guest services, front desk operations, and hospitality management.

Key Responsibilities:

Greet guests warmly and provide a welcoming check-in and check-out experience.

Assist guests with inquiries, reservations, and requests to ensure a memorable stay.

Manage phone calls, emails, and other communication with professionalism and efficiency.

Collaborate with other departments to ensure guest needs are met promptly.

Handle payments, process transactions, and maintain accurate records.

Address guest concerns or complaints with a positive and solutions-oriented approach.

Learn and operate the property management system efficiently.

Provide guests with information about local attractions, dining options, and hotel amenities.

Assist in administrative tasks as needed, including reporting and documentation.

Qualifications:

Must be eligible for a J1 Visa and meet the program requirements.

Currently enrolled in or recently graduated from a Hospitality or related field.

Strong communication and interpersonal skills.

Proficiency in English; additional languages are a plus.

Customer-service oriented with a friendly and professional demeanor.

Ability to adapt to a fast-paced, multicultural work environment.

Willingness to learn and take on new challenges.

Physical Requirements:

Ability to stand, walk, and move around the front office area for extended periods.

Occasionally required to lift or carry up to 25 pounds.

Frequent bending, stooping, and reaching.

Ability to work flexible hours, including nights, weekends, and holidays.

Benefits:

Hands-on training in a luxury hotel setting.

Cultural exchange experience in a vibrant resort destination.

Competitive internship stipend.

Access to hotel amenities and discounts.

EOE M/D/F/V