Guest Services Coordinator

We are looking for a skilled and proactive Guest Services Coordinator to join our team in St. Augustine, Florida. In this Contract to permanent position, you will play a key role in ensuring the smooth operation of guest services, maintaining facilities, and providing exceptional support to guests. This opportunity is ideal for someone with strong organizational skills, a customer-focused mindset, and a desire to contribute to a welcoming environment.

Responsibilities:

• Coordinate and oversee daily guest services operations to ensure a positive and seamless experience.
• Direct guests to appropriate facilities and provide assistance when needed.
• Manage maintenance tasks for the property, including landscaping, repairs, and general upkeep.
• Maintain accurate logs and records of activities, including guest requests and facility updates.
• Facilitate communication between departments to address guest concerns and enhance service delivery.
• Ensure compliance with safety and cleanliness standards across the property.
• Assist in organizing and implementing events or activities for guests.
• Monitor and track inventory of supplies and equipment needed for guest services.
• Provide support during emergencies or unexpected events, ensuring guest safety and satisfaction.
• Collaborate with management to identify opportunities for improving guest services and operational efficiency.