Wellness Concierge (Part-Time)

Greet and orient members and guests upon arrival to the pool area with a warm and professional demeanor. Check member IDs and ensure the accurate number of guests (if applicable). Enforce pool rules and regulations as posted, including but not limited to: no chair saving, dress code adherence, no glass or alcohol in the pool, and use of swim diapers for infants. Ensure the pool deck is clean and orderly at the beginning of each shift: o Align lounge chairs neatly o Open umbrellas and inspect for safety/condition o Restock towels o Restock bathroom items (as needed) o Empty trash cans (as needed) Assist members with relocating umbrellas or lounge chairs as needed. Help F&B team clear used dishes and cups to maintain a tidy environment. Report maintenance, safety, or guest concerns promptly to Maintenance Technician and the Resort Manager promptly. Promote a positive and respectful atmosphere among all guests and team members. Oversee daily laundering of towels used in the pool, spa, and gym areas. Ensure fresh towels are stocked throughout the day in designated areas. Monitor and manage towel inventory, reporting shortages or supply needs. Wipe down and sanitize tables, lounge furniture, and high-touch surfaces regularly. Straighten and reposition pool, gym, and spa furniture to ensure an orderly presentation. Empty trash and recycling receptacles as needed and ensure cleanliness of common areas. Assist in setup and breakdown of community activities or events as directed. High school diploma or equivalent preferred. Prior customer service, hospitality, or wellness facility experience a plus. Strong interpersonal and communication skills. Ability to work outdoors in varying weather conditions. Physically able to lift, bend, reach, and stand for extended periods. Reliable, detail-oriented, and proactive in identifying guest or facility needs. Must be available to work flexible hours, including weekends and holidays. Guest-focused service mindset Team collaboration Accountability and initiative Cleanliness and safety awareness Adaptability in a dynamic work environment Healthcare Benefits - Medical (if determined by the ACA measurement) Retirement Benefits - 401(k) with employer match (19 years of age and older) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.