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Guest Relations Representative
Job
Tuscany, A Classic Italian Spa
Evans, GA (In Person)
$30,160 Salary, Part-Time
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Job Description
Seeking a Guest Relations Representative to make clients feel welcomed and relaxed during their spa visit. An ideal candidate for this position is someone who is energetic , possess excellent communication skills, portrays a professional image , and is willing to work as a team player . Must be available for alternating shifts, including Saturdays. Responsibilities Provide excellent guest service experiences for clients while they are at the spa Ensure clients are properly greeted upon their arrival Monitor daily spa treatment appointments and prepare accordingly Oversee check-in and check out procedures, including appointments and financial transactions Actively listen and promptly resolve requests and concerns Coordinate communication between guests and staff Promote all spa treatments and retail products offered Keep spa neat & tidy, to include laundry services Create social media videos & posts that add value to the spa Skills Customer service drive Outstanding communication and active listening skills Excellent problem-solving and multitasking skills Ability to work flexible hours Professional presentation Basic computer and math skills Willingness to work as a team Social media experience Video & graphic design Qualifications Strong customer service skills with a focus on communication and interpersonal interactions Proficient in cash handling and operating cash registers Basic math skills for retail transactions and inventory management Experience with POS systems and merchandising techniques Ability to work in a fast-paced environment, demonstrating effective problem-solving skills Understands social media and marketing strategies