Sandy Springs About Truffles Aesthetics:

Truffles Aesthetics is a premier medical aesthetics practice dedicated to helping patients look and feel their best through personalized care, advanced treatments, and an exceptional patient experience. With multiple locations throughout the Atlanta area, we offer a comprehensive range of aesthetic services, including injectables, laser and skin treatments, and medical-grade skincare. Our team is passionate about creating an elevated yet welcoming environment where patients feel known, cared for, and confident in their treatment journey. As we continue to grow, we're looking for talented, service-minded individuals who share our commitment to exceptional care and a positive team culture. About the

Job:

We're seeking a polished, personable Front Office Liaison to join our newest location opening soon in Sandy Springs . This role is at the heart of our patient experience—welcoming guests, supporting our providers, and helping ensure each day runs smoothly from the front desk. As one of the first points of contact for our patients, you'll manage a variety of administrative and customer service responsibilities, including scheduling, patient check-in and checkout, phone support, payments, and retail and service sales. You'll work closely with our clinical and operations teams to keep the day moving seamlessly while delivering the high level of service our patients expect from Truffles. We're looking for someone who is warm, professional, detail-oriented, and comfortable working in a fast-paced environment. Strong communication and multitasking skills are essential. Occasional travel to other Truffles locations may be required, so flexibility is appreciated.

What You'll Do:

Welcome and check in patients with warmth and professionalism Create a positive, elevated experience from arrival through checkout Manage incoming calls, scheduling, and daily front-desk workflow Process payments and assist with memberships, packages, and service sales Assist patients with skincare product purchases and recommendations Communicate effectively with providers and team members to keep schedules running smoothly Maintain a polished, organized, and welcoming reception area Provide administrative and operational support as needed

What We're Looking For:

1+ year of front desk or customer service experience Experience in a medical or dental office preferred Experience in cosmetic surgery, dermatology, dentistry, or medical aesthetics is a plus Exceptional customer service and interpersonal skills Strong attention to detail and organizational skills Ability to multitask, prioritize, and remain composed in a busy environment Professional, polished communication in person and over the phone Comfortable discussing services, products, memberships, and pricing with patients A positive, dependable, and team-oriented personality High school diploma or equivalent required

Schedule:

Full-time:

32-40 hours per week Typical hours: Monday-Friday, 9 AM-5 PM Occasional travel to other Truffles locations may be required If you love creating memorable guest experiences, enjoy working with people, and want to be part of a growing, high-end aesthetic practice, we'd love to hear from you!

Pay:

$18.00 - $22.00 per hour

Benefits:

Dental insurance Employee discount Free parking Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Required)

Experience:

front desk, administrative, medical office, or hospitality: 1 year (Preferred) Customer service: 1 year (Preferred)

Work Location:

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