Wellness Concierge / Receptionist Next Health - 3.4 Oak Brook, IL Job Details Part-time 11 hours ago Benefits 401(k) Flexible schedule Retirement plan Qualifications Professional networking Customer communication Teamwork Interpersonal skills Attention to detail Med spa experience Full Job Description Job Overview Next Health is seeking a Wellness Concierge & Front Receptionist to join our team in Oak Brook. We are looking for a warm, energetic, highly organized individual who is passionate about wellness, hospitality, and creating an exceptional experience for every guest. As the first and last point of contact for our members and guests, you will play an essential role in creating a welcoming, elevated environment while supporting the day-to-day operations of our wellness center. What You'll Do Welcome and check in guests and members with a friendly, professional attitude Create a warm, personalized experience from the moment guests arrive Answer phones, respond to inquiries, and assist with scheduling appointments Manage check-ins, check-outs, memberships, payments, and general front-desk responsibilities Educate guests on Next Health's wellness services, memberships, and offerings Help guests understand their appointments and guide them through their visit Build strong relationships with members and encourage continued engagement with their wellness journey Maintain a clean, organized, polished, and welcoming reception area Communicate effectively with practitioners and team members to ensure a seamless guest experience Assist with administrative tasks and other operational needs as needed Maintain professionalism, confidentiality, and excellent customer service at all times What We're Looking For Previous experience in hospitality, luxury retail, healthcare, fitness, wellness, or customer service preferred Exceptional communication and interpersonal skills Warm, outgoing, and personable personality Professional appearance and strong attention to detail Ability to multitask and stay organized in a fast-paced environment Comfortable learning and speaking about wellness services and products Strong computer and scheduling skills Reliable, punctual, and team-oriented A genuine interest in health, wellness, longevity, and helping people feel their best The Ideal Candidate You are someone who naturally makes people feel welcome. You enjoy connecting with others, providing five-star service, and creating an experience that keeps guests coming back. You are proactive, polished, dependable, and able to balance hospitality with the administrative responsibilities of a busy front desk. Experience in a luxury hospitality, med spa, wellness, fitness, or healthcare environment is a plus. Why Join Next Health? Join a growing wellness company focused on helping people optimize their health, performance, and longevity. You'll work alongside a passionate team in a modern, elevated environment where exceptional guest experiences are at the heart of what we do.

Expected hours:

20.0 per week

Benefits:

401(k) Flexible schedule Retirement plan

Work Location:

In person