Office Services Specialist
Robert Half
Riverwoods, IL (In Person)
$38,736 Salary, Full-Time
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Job Description
Responsibilities:
- Welcome employees and visitors with a detail-oriented, hospitality-driven approach that creates a positive onsite experience.
- Manage workplace service tasks such as issuing contract badges, coordinating building access requests, handling lost-and-found items, and overseeing luggage storage activities.
- Partner with conference services and administrative teams to help organize onsite meetings and special events, including support that may occasionally extend beyond standard business hours.
- Monitor service-related issues across areas such as janitorial support, mailroom activity, parking, copiers, facilities requests, badging, and meeting spaces, and route concerns through the proper channels.
- Enter and track work orders to help ensure building and workplace issues are addressed in a timely manner.
- Conduct regular walkthroughs of office and shared spaces, including meeting rooms and other designated areas, to help maintain presentation and readiness standards.
- Collaborate with internal teams and external vendors to strengthen service delivery and improve the overall workplace experience.
- Contribute to projects and service initiatives designed to increase engagement, improve efficiency, reduce risk, and support operational goals.
- Perform additional onsite support duties as needed to meet business and client expectations. Requirements
- High school diploma or equivalent.
- At least 3 years of experience in hospitality, workplace operations, facility or property management, or a related customer service environment.
- Proficiency with Google Workspace applications, including Gmail, Sheets, and Docs.
- Strong ability to balance multiple priorities and stay organized in a fast-paced setting.
- Excellent verbal and written communication skills with a detail-oriented and client-focused demeanor.
- Demonstrated sound judgment, initiative, and a collaborative approach to working with cross-functional teams and service partners.
- Ability to walk and stand for extended periods, complete routine facility walkthroughs, and assist with light materials handling for events or workplace support.
- Experience with commercial real estate environments, vendor coordination, event support, or workplace technology platforms is preferred.
- whenever you choose
- even on the go.
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