Apartment Concierge

Location:

Baltimore, MD 21201

Pay Rate:

$17 - $18/hr

Shift:

Description:

Join Our Team as an Apartment Concierge Associate!

InterSolutions is seeking friendly, professional, and service-driven Concierge Associates to support apartment communities and deliver exceptional resident experiences.

We re looking for individuals who excel in fast-paced, customer-focused environments and take pride in providing outstanding service. If you re dependable, welcoming, and enjoy helping others, we encourage you to apply today and grow your career in property management!

Why Join InterSolutions?

We make it easy to start or advance your career in property management with:

• Fair Housing certification

• Career coaching and professional development

Primary Responsibilities Include:

Create a friendly and welcoming environment for residents and guestsOversee the lobby and front desk area, answering calls and assisting residents, guests, and vendorsProvide first-line support for resident requests, concerns, and service inquiriesFollow up on completed service requests to ensure resident satisfactionRespond to emergency situations by following proper protocols and contacting the appropriate servicesMonitor and maintain common areas, ensuring cleanliness and organizationIf you re organized, professional, and love working with people, apply today and start your career with InterSolutions!

Requirements:

Previous customer service experience Strong phone etiquette and excellent communication, organization, and management skills Highly detail-oriented and responsible Excellent follow-up and follow-through skills Self-motivated with the ability to work independently with minimal supervision Skilled in handling difficult situations and enforcing guidelines diplomatically Proficiency in Microsoft Word, Outlook, Excel, and data entry Ability to stand for 70% of the time and lift packages up to 20 lbs. Ability to work weekends as required InterSolutions is a leading staffing provider to the Property Management industry. We are always looking for excellent candidates to fill client positions as they come available. InterSolutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, age, veteran or military status or any other characteristic protected by law. InterSolutions may use an AI-powered voice recruiter as an initial step in the application process. The tool does not make employment decisions, and all interview transcripts are reviewed by our recruiting team;applicants may opt out of the AI voice call and request to speak directly with a recruiter instead. InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law....Visit the Employer site for more details