Front Desk Professional

WHAT WE ARE LOOKING FOR

Our Front Desk Professionals are the face of our communities. They are the first person all guests, residents, team members, and vendors see when they enter our buildings. As such, Front Desk Professionals play an important role in maintaining our brand, which includes providing excellent customer service at all times.

WHAT WE EXPECT FROM YOU

Provide excellent customer service at all times Be a resource for, and provide services to, residents and guests Answer all incoming calls, collect all pertinent information and route appropriately Accurately input all service requests Maintain community logs (key control, snow, resident, team member, and incident) Keep front desk and lobby clean and free of trash/debris at all times Sign for and distribute mail and/or packages Contribute to community/company engagement efforts Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS

Strong written and verbal communication skills Basic knowledge of office terminology, procedures, and equipment Ability to keep neat and accurate records Ability to understand and follow directions Proficiency with

Microsoft Office Requirements:

High school diploma or

GED Req Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and

ROTH 401

(k) with Company contribution

• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

Compensation:

$15.00 - $19.06