POSITION SUMMARY

The Manager on Duty, also referred to as MOD, is focused on welcoming members, volunteers, and staff throughout the facility, connecting people, supporting members toward their goals, and inviting individuals to get more involved with the YMCA. The MOD is also responsible for the building operations in safety, conduct, and age appropriateness during designated hours. This position requires early morning, evening, and/or weekend availability.

ESSENTIAL FUNCTIONS

Manage and document incidents, handle key issues, and capture items for follow through in the facility Model our member engagement and service principles; remind staff of our cause and celebrate their role in fulfilling it while providing outstanding member service Report branch activities and member success stories to leadership Provide support to members and program participants Tours prospective members and invite them to join Maintains all areas in clean, presentable fashion Ensures equipment is clean and safe Enforces safety standards and policies Performs any other functions necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids Association.

COMPENSATION

$16.12

$20.

15 ; Part Time; Non-Exempt (up to 25 hrs/week)

BENEFITS

Free YMCA Individual Membership

Enjoy full access to facilities. Retirement Savings
12% employer retirement contribution, no match requirement (upon eligibility) and a 403(b) savings plan. Paid Sick Time
Earn paid sick leave so you can focus on feeling your best when it matters most. Professional Growth
Access to ongoing training, development programs, and career advancement opportunities. Employee Assistance Program (EAP)
Free, confidential resources and counseling for you and your family.

Requirements

QUALIFICATIONS

One-year certificate from college or technical school; three to six month's customer service, security, or supervision experience; or equivalent combination of education, training, and experience required. Ability to interact with people of all ethnic backgrounds, ages and lifestyles. Ability to consistently enforce YMCA policies. Must be 18 years of age or older. Working knowledge of a computers and experience with a variety of software applications. YMCA experience preferred.

CERTIFICATES, LICENSES, REGISTRATION

Blood Borne Pathogen training Cardiopulmonary Resuscitation (CPR) Certification required within the first 60 days First Aid Certification required within the first 60 days AED-Oxygen Certification required within the first 60 days State of Michigan criminal background clearance (ICHAT)

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL:

5% of local travel within the state of Michigan; occasional out-of-state travel may be required for educational conferences or training.

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