Premium VR Experience Concierge Faravi LLC Troy, MI Job Details Part-time $19.14 - $20.09 an hour 1 day ago Qualifications Computer operation Customer communication Computer literacy Venue customer assistance Ability to follow instructions
Full Job Description Location :
Troy, Michigan Pay :
$16-$18.00 per hour
Job Type :
Part-time Industry :
Virtual Reality Entertainment About the
Role:
We are looking for a friendly, reliable, and customer-focused VR Experience Operator to help create a fun, safe, and welcoming experience for our guests. The ideal candidate is comfortable working with technology, enjoys helping people, and can remain calm and professional in a busy entertainment environment. Previous experience is preferred but not required; training will be provided. ## Operating Hours (May change a bit)
Tuesday-Thursday:
4:00 PM-9:00 PM
Friday-Saturday:
11:00 AM-10:00 PM
Sunday:
11:00 AM-8:00 PM
- Monday OFF
- These are the facility's operating hours. Employee schedules and shifts may vary. Evening, weekend, and holiday availability may be required. ## Key Responsibilities
- Welcome guests and provide polite, helpful, and professional customer service.
- Explain VR experiences, equipment, rules, and safety procedures to visitors.
- Set up, operate, monitor, and safely shut down VR equipment.
- Help guests use the equipment and resolve basic technical or customer-service concerns.
- Monitor the VR area to ensure guests follow safety instructions.
- Respond professionally to questions, complaints, and conflicts.
- Report equipment problems, safety concerns, customer feedback, and other issues to the supervisor or shift manager.
- Maintain cleanliness, organization, and a comfortable environment throughout the facility.
- Help protect company property, equipment, supplies, and cash entrusted to you.
- Follow company policies, work instructions, safety rules, fire-safety requirements, and supervisor directions.
- Complete other duties assigned by the supervisor or shift manager. ## Qualifications
- Strong customer-service and communication skills.
- Friendly, dependable, and professional attitude.
- Basic comfort with computers and electronic equipment.
- Ability to learn and follow technical and safety instructions.
- Ability to stand, walk, and remain active during scheduled shifts.
- Ability to work independently and as part of a team.
- No previous VR or entertainment-industry experience required.
Pay:
$19.14 - $20.09 per hour Expected hours: 6.0 per week
Work Location:
In person