Medical Assistant Logan Health Concierge Medicine

Under clinical supervision, assists in the delivery of patient care and treatment according to policies and procedures and Logan Health (LH) MAU/UAP (Unlicensed Assistive Personnel) scope of practice. Provides administrative support and works collaboratively with Physicians, Advanced Practice Clinicians, RNs, LPNs and other department staff to meet the physical, psychosocial, education and spiritual needs of the patient and family.

Our Mission:

Quality, compassionate care for all.

Our Vision:

Reimagine health care through connection, service and innovation.

Our Core Values:

Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Certified or Registered Medical Assistant•

Concierge Medicine Location:

Logan Health Concierge Medicine Schedule:

Full-Time | Day Shift At Logan Health, our Concierge Medicine team is dedicated to providing a highly personalized healthcare experience focused on accessibility, relationship-based care, and exceptional service. We are seeking a Certified or Registered Medical Assistant to support patient care, care coordination, membership services, and administrative operations within the Concierge Medicine program. This role plays an integral part in delivering an exceptional patient experience through personalized service, proactive communication, and coordination of healthcare services across the Logan Health system. Key Responsibilities Prepare patients for examinations and treatments according to clinic protocols. Obtain and document patient histories, vital signs, and clinical information in the electronic medical record. Collect laboratory specimens and perform approved clinical tasks within scope of practice and validated competencies. Prepare examination rooms, equipment, and supplies for patient visits and procedures. Assist providers during examinations and minor procedures. Perform approved clinical procedures including dressing changes, splint application, cast care, and suture or staple removal. Serve as a primary point of contact for Concierge Medicine members, providing exceptional customer service and personalized support. Coordinate appointments, referrals, diagnostic testing, specialty services, and follow-up care throughout the Logan Health system. Support membership enrollment, onboarding, retention, and ongoing client engagement activities. Assist with concierge-specific billing, membership documentation, and program administration. Facilitate communication between patients, providers, specialists, and Logan Health departments to ensure a seamless care experience. Respond to incoming patient calls and portal messages, gathering information for appropriate clinical follow-up. Clean, disinfect, and maintain equipment according to departmental policies and infection prevention standards. Participate in department meetings, education, quality improvement initiatives, and other departmental activities. Maintain accurate and timely patient documentation. Perform approved scribe duties when trained and competency validated. What We're Looking For Required Qualifications Must meet one (1) of the following educational requirements: Graduate of a CAAHEP or ABHES accredited Medical Assistant program. Completion of a Medical Assistant program accredited by a regional or national accrediting organization recognized by the U.S. Department of Education, including a minimum of 720 clock hours and a 160-hour externship. Certified Medical Assistant (CMA)

• AAMA Registered Medical Assistant (RMA)
• AMT Clinical Certified Medical Assistant (CCMA)
• NHA National Certified Medical Assistant (NCMA)
• NCCT Clinical Medical Assistant Certification (CMAC)
• AMCA Preferred Qualifications One (1) year of experience in a medical practice, ambulatory clinic, concierge medicine, or customer service-focused healthcare setting.

Current Healthcare Provider CPR certification or ability to obtain prior to completion of orientation. Medical office experience and medical terminology training. Knowledge of anatomy, physiology, pharmacology, laboratory values, and medical terminology. Understanding of HIPAA requirements, infection prevention practices, patient rights, and clinical safety standards. Strong interpersonal, organizational, customer service, and critical thinking skills. Ability to build trusted relationships with patients while delivering a high-touch, personalized healthcare experience. Why Join Logan Health Concierge Medicine offers a unique opportunity to build meaningful relationships with patients while providing personalized support and care coordination. As a member of this team, you will help create an exceptional healthcare experience by connecting patients with services, supporting continuity of care, and serving as a trusted resource throughout their healthcare journey.

Benefits Eligible employees may enjoy:

Medical, Dental, and Vision Insurance Generous Paid Time Off and Illness Bank Paid Holidays 401(k) Retirement Plan with Employer Match Tuition Reimbursement and Career Development Opportunities Employee Assistance Program (EAP) Wellness Programs Employee Discounts and Perks Join Our Team If you are passionate about patient care, relationship-based service, and helping patients navigate their healthcare experience, we encourage you to apply and become part of the Logan Health Concierge Medicine team.

Shift:

Day Shift

• 8 Hours (United States of America)

Schedule:

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources. At Logan Health, our work is driven by our mission, vision, and values: Our Mission Quality, compassionate care for all. Our Vision Reimagine health care through connection, service, and innovation. Our Core Values Be Kind

• We foster compassion and positivity in our work environment. Work Together
• Collaboration leads to innovation, efficiency, and improved communication. Trust and Be Trusted
• We build trust by acting with authenticity, empathy, and good intent. Strive for Excellence
• We continually push ourselves to improve, innovate, and deliver high-quality care and services.