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Monarch Communities

Concierge/Front Desk

Job Description

Company DescriptionAt Monarch Basking Ridge, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer spacious Independent Living, Assisted Living, and Mosaic by Monarch Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.

Job DescriptionJob OverviewProvides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.
Salary Range:
$21.00 - $22.00 HourlyResponsibilities and DutiesAnswers and screens all incoming calls in a courteous and professional mannerReceives and processes mail for the communityMaintains and updates log of emergency phone numbers and resident emergency face sheetsMonitors security alarms, resident emergency call system, and front door securityOrders and maintains appropriate office suppliesAssists the Business Operations Director in administrative tasks as assignedParticipates in and attends all in-service training as scheduledEnsures compliance with all Federal, State, and local regulations, as well as community policies and proceduresOther duties as assignedQualificationsQualificationsHigh school diploma preferredStrong interpersonal skills and capable of relating to a variety of people and personalitiesExperience working with the senior populationProficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applicationsPhysical AbilitiesWhile performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.

An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.

Additional InformationBenefits Offered (Full Time):
Health Insurance:
Medical/Rx, Dental, and VisionAncillary Benefits:
Life Insurance/AD&D, Short Term Disability and Long-Term disabilityBasic Life & Accidental Death & Dismemberment (AD&D) InsuranceFSA (Commuter/Parking)Employee Assistance Program (EAP)401(k) Retirement with Company MatchPaid Time Off (PTO) and
HolidaysTuition ReimbursementOther Compensation Programs:
Employee Referral BonusResident Referral Bonus 
Equal Opportunity Statement:
Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer.

We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Health and Wellness Programs
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