BURNETT PLASTIC SURGERY PC

Westfield, NJ Job Details Full-time $22 - $25 an hour 22 hours ago Benefits Health insurance 401(k) Paid time off Employee discount Qualifications Customer communication HIPAA Health information regulatory compliance Clinical confidentiality policies

Full Job Description Benefits:

401(k) Employee discounts Health insurance Paid time off About the

Role:

Burnett Plastic Surgery PC is looking for a polished and personable Front Desk Concierge to be the welcoming face of our premier plastic surgery practice in Westfield, NJ. This is an exciting opportunity to work in a high-end, patient-focused environment where every interaction makes a meaningful difference in someone's journey to feeling their best. Responsibilities; Open and close the office. Greet and check in patients with a warm, professional, and concierge-level demeanor Answer and manage incoming calls, emails, and appointment scheduling requests Coordinate patient consultations and follow-up appointments using practice management software Collect and verify patient information, insurance details, and medical forms Process payments, manage billing inquiries, and handle financial transactions accurately Maintain a clean, organized, and welcoming front office and waiting area Communicate effectively with clinical staff to ensure seamless patient flow

Requirements:

1-3 years of front desk, medical receptionist, or luxury customer service experience Experience in a plastic surgery, medical spa, or aesthetic practice is a strong plus Proficiency with medical scheduling or EMR software preferred Exceptional interpersonal and communication skills with a patient-first attitude Professional appearance and demeanor consistent with a high-end aesthetic practice Strong organizational skills with the ability to multitask in a fast-paced environment Discretion and sensitivity when handling confidential patient information (HIPAA compliance)

Minimum High School Diploma or Associates Degree About Us:

Burnett Plastic Surgery PC is a trusted and respected plastic surgery practice serving the Westfield, NJ community and surrounding areas. We have a solo plastic surgeon and a board certified RN who provide exception al care to their patients.

Our patients choose us for our commitment to exceptional results, personalized care, and a welcoming environment that puts them at ease from the very first visit. 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