Client Advisor

Client Advisor Nelson Motors Norman Llc Norman, OK Job Details Full-time $60,000 a year 1 day ago Qualifications Automotive sales Computer operation Guest relations Phone communication Computer literacy Client relationship development Driver's License Bachelor's degree Driving Task prioritization Appointment scheduling Communication skills Technical Proficiency Entry level Time management Client interaction via phone calls

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Full-Time | On-Site Position Summary Client Advisors handle the entire buying journey, ensuring every guest receives exceptional service, clear communication, and a pressure-free environment. Nelson pays Client Advisors a salary, not commission, supporting a transparent and guest-focused experience for both the team and our customers. Our ideal Client Advisor is high-energy, detail-oriented, teachable, fun, hardworking, and committed to redefining what the car-buying experience can be. Essential Responsibilities Use multiple technology platforms to interact with guests and manage the buying process. Answer guest calls and create an engaging, professional conversational experience. Schedule personal appointments and manage your own calendar. Assist each guest throughout their buying journey from first contact to final delivery. Present warranty and protection products in a clear and friendly manner. Facilitate an exciting and safe test-drive experience. Maintain strong knowledge of the dealership's manufacturer vehicle lineup. Maintain continuous guest follow-up and engagement to build lasting relationships. Deliver a positive experience that redefines the car industry and reflects Nelson's core values. Qualifications Bachelor's degree preferred (4-year). Excellent verbal communication and phone skills. Extroverted, goal-driven personality; thrives in a performance-based environment. Teachable mindset—eager to learn, grow, and adapt. Professional, enthusiastic, and friendly attitude with guests and team members. Highly organized, self-motivated, and able to multitask effectively. Strong time-management and prioritization skills. Extremely proficient with computers, internet tools, and digital platforms. High standard of integrity—honest, capable, and committed to personal growth. Must pass pre-employment drug test, background check, and possess a valid driver's license. Work Environment & Physical Requirements Fast-paced, guest-facing showroom environment. Frequent walking, standing, and interacting with guests. Must be comfortable driving and demonstrating vehicles.