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Club Lounge Concierge
Job
White Lodging Services
Erie, PA (In Person)
$29,120 Salary, Part-Time
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Job Description
Club Lounge Concierge 55 W Bay Dr, Erie, PA 16507 $14 an hour - Part-time $14 an hour - Part-time
MUST BE AVAILABLE WEEKENDS
Availability Requirements:
Must be available for morning shift, 5:30AM The Sheraton Erie Bayfront is seeking a Concierge Lounge attendant to deliver exceptional guest services to our VIP guests! Job Duties- Maintain knowledge of airline, automobile rental, transportation options, directions, office services, and beauty/barber establishments and provide information to guests regarding such.
- Maintain knowledge of all hotel facilities including hours of operation and hotel surroundings (i.e. mall, restaurants).
- Maintain knowledge of local area including social, cultural, historical and physical attractions as well as their location and hours of operation. Maintain knowledge of local restaurants and theatre/musical productions. Arrange reservations/tours as requested for guests. Make meaningful recommendations for local restaurants and attractions.
- Provide lobby coverage as needed.
- Ensure that hot food and cold food are provided in lounge.
- Utilize aggressive hospitality to ensure best guest experience. Refer guests to hotel outlets to maximize hotel revenue.
- Float throughout front of lobby, concierge desk or throughout lounge (as assigned) to enhance guest experience.