Front Desk Admin & Events Support

Front Desk Admin & Events Support Walnut Capital - Bakery Square, Pittsburgh, PA Walnut Capital is seeking an outgoing, organized, and dependable Front Desk Admin & Events Support team member to join our dynamic Bakery Square campus. This role is ideal for someone who thrives in a fast-paced, customer-facing environment and is interested in gaining experience in property management with one of Walnut Capital's fastest-growing real estate development teams. Position Summary This role serves as the first point of contact for tenants and visitors, delivering a high level of customer service while supporting daily front desk operations and campus-wide administrative needs. The position also provides support for tenant meetings and events , assisting with coordination, setup, and execution. This is a Monday-Friday position, with shifts scheduled between 7:00 AM - 6:00 PM. Occasional flexibility is required to support events or operational needs. Key Responsibilities Front Desk & Tenant Services Greet tenants and visitors in a friendly, professional manner Respond to tenant inquiries and service requests; enter and manage work orders Provide timely follow-up and ensure requests are resolved Answer and direct incoming phone calls Manage access control requests, including badge creation and troubleshooting Serve as a secondary point of contact for tenant communications Operations & Administrative Support Perform daily opening and closing procedures Maintain and update front desk documentation and manuals Monitor security cameras and ensure lobby systems are functioning properly Provide administrative support to facilities, maintenance, security, and grounds teams Assist the Facilities Manager with projects and day-to-day operations Maintain organization and accountability of front desk equipment (radios, logs, etc.) Events Support Assist with tenant event and meeting setup and breakdown Support event logistics, including room setup, basic A/V coordination, and vendor access Help ensure event spaces are clean, organized, and ready for use Provide on-site support during events as needed Qualifications Minimum of 2 years of professional work experience (customer service, hospitality, or administrative roles preferred) Strong organizational skills and ability to multitask in a fast-paced environment Excellent communication skills, both written and verbal Professional demeanor and customer-focused mindset Proficiency in Google Workspace and Microsoft Office High attention to detail and strong follow-through Ability to interact effectively with individuals at all levels and from diverse backgrounds Familiarity with basic event and meeting space technology (A/V, TVs, conferencing tools, microphones) and ability to troubleshoot common issues as they arise

Physical Demands and Work Environment:

Frequently required to stand Frequently required to walk Continually required to sit Continually required to balance, bend, stoop, kneel or crawl Continually required to talk or hear clearly Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard Occasionally required to lift/push/carry items up to 25 pounds

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Parental leave Referral program Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 2 years (Required)

Google Workspace:

1 year (Required)

Microsoft Office:

1 year (Required) Ability to

Commute:

Pittsburgh, PA 15206 (Required)

Work Location:

In person