Lead Concierge

Lead Concierge 25101 E 71st St S, Broken Arrow, OK 74014 Hybrid work From $60,000 a year - Full-time From $60,000 a year - Full-time Who We Are Ary Land Co is a high-volume, land-focused real estate team based in Oklahoma. We help buyers and sellers across multiple states move fast and move smart. We hold high standards, operate with accountability, and we're growing. If you want to own a seat on a team that's going somewhere, keep reading. The Role We are looking for a Lead Concierge — someone who owns our lead process from end to end and has the makeup to grow into a sales leadership role over time. Calls coming into Ary Land Co are people who need help. Your job is to help them get whatever they need when they call. You qualify leads, prospect clients, build relationships with Ary agents, and connect buyers and sellers who call in for help with the right person. Then you follow through — tracking outcomes, coaching handoffs, and watching the scoreboard grow. You take it personally when it doesn't move and celebrate when it does. What You'll Own Lead Management Respond to inbound calls and online leads with urgency — phone, web inquiries, portal submissions, and digital sources all treated with the same speed-to-lead standard Qualify leads using established criteria and scripts, demonstrating full ownership of the process and consistency in execution Distribute leads to the right agents based on fit and territory Maintain complete and accurate records in the CRM at all times to ensure full visibility, accountability, and continuity across the team Follow up on leads that go cold and bring them back Drive outbound activity — make outbound calls to realtors in other states, build relationships with vendors, and be the voice of Ary Land Co Agent Partnership & Accountability Meet with agents to get to know them really well so you can properly connect them with buyers and sellers Make warm handoffs by fully qualifying the lead, setting clear expectations, and providing agents with complete context (timeline, motivation, financing, key details) prior to transfer Proactively follow up with agents after each handoff to confirm contact was made, document outcomes in the CRM, and identify any breakdowns in follow-up Support accountability by tracking agent follow-up, surfacing gaps, and escalating concerns when leads are not being properly worked Reporting & Systems Keep up with the scoreboard: number of leads handed out, per agent, and how many of those turn into deals Track lead sources, conversion rates, and follow-up activity Report weekly on lead volume, disposition, and agent performance Flag patterns and surface opportunities to leadership What We're Looking For Strong phone presence and genuine ability to build rapport fast Willingness to go beyond surface-level conversations — asks thoughtful questions to uncover motivation, timeline, and decision drivers Communicates clearly and confidently — on the phone, in person, in writing Willingness to know and understand the properties we have for sale — study new listings and get familiar with them so you can properly represent them Organized, accountable, consistent in execution — willingness to avoid things falling through the cracks Results-oriented — sets goals and hits them Quick to learn and adapt to new systems and applications Competitive, coachable, growth-oriented Real estate experience preferred — license a plus but not required

Compensation Base:

$60K + performance bonuses. Details discussed in the interview. Growth Path We are building toward a Director of Sales & Operations role. The right person in this seat earns that path over time. Come in, own the leads, build genuine relationships with agents, move the scoreboard, and demonstrate leadership in your own seat first — the opportunity is there for someone who earns it. We are not promising it. We are saying the seat exists for the right person. Who to Avoid Passive personalities who just want to answer phones and pass names along People who haven't demonstrated curiosity or follow-through in previous roles Anyone who comes in expecting to be over or in charge of agents from day one Anyone who won't take ownership of outcomes beyond their own activity How to Apply We do not sort through stacks of resumes. To be considered, complete all of the following. Incomplete submissions will not be reviewed. Record a 30-second video of yourself — phone camera is fine. Tell us why you want this role and what makes you the right person for it. Complete the DISC profile assessment (we use the DISC profile through Icenhower Coaching and Training): https://profiles.innermetrix.com/VO/4f8505f0/en Include your resume. Send resume and video to with Subject line: Lead Concierge | 'Your name' •DISC assessment results automatically come to us Applications that do not follow these instructions will not be reviewed.

Job Type:

Full-time Pay:

From $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

Hybrid remote in Broken Arrow, OK 74014