Consultative Selling:

Determine client needs, preferences, and budget through phone, email, or digital chat. •

Lead Engagement & Qualification:

Respond to inbound inquiries, qualify leads based on their needs and budget, and guide prospects from initial interest to an in-person or virtual appointment. •

Personalized Product Guidance:

Assist customers by suggesting tailored products or services, demonstrating features, and answering complex questions. •

Relationship Management:

Build trust by maintaining consistent communication through phone, email, live chat, or video. •

Pipeline Management:

Track lead status, note interactions, and schedule follow-ups using CRM software. •

Cross-Functional Collaboration:

Hand off qualified, \"warm\" leads to closing sales representatives or account managers seamlessly. •

Digital Advertising:

Create videos to post on social media to advertise vehicles •

Concierge Delivery:

Coordinate white-glove hand-offs, which can include personalized vehicle feature tutorials, detailing, and topping off fuel. •

Customer Retention:

Serve as the ongoing relationship manager, handling any post-sale inquiries, warranty questions, or service scheduling to prevent a disjointed customer experience. Ideal Qualifications •

Customer-Centric Mindset:

A background in high-end hospitality, luxury retail, or automotive sales. •

Tech-Savvy:

High comfort level learning and explaining complex in-car technologies. •

Administrative Skills:

Strong attention to detail to manage financial documents and dealership CRM systems accurately. •

Licensing:

A valid driver's license with an acceptable, clean driving record and the ability to pass background checks.

Pay:

From $3,500.00 per month

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Professional development assistance Vision insurance

Experience:

Customer Service:

1 year (Preferred)

Work Location:

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