Resident Services Coordinator (Entry Level) | Luxury Residential/HOA

Resident Services Coordinator (Entry Level) | Luxury Residential/HOA Worth Ross Management Co., Inc.

AAMC - 4.0

Dallas, TX Job Details Full-time 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Referral program Pet insurance Qualifications Computer operation Spanish Teamwork Computer literacy English High school diploma or GED Driver's License Driving Productivity software Property management Full Job Description

LOCATION

Oak Lawn - Katy Trail

SCHEDULE

Fluctuates between morning and afternoon shift. No overnights. Availability to work on weekends and holidays based on property needs.

ABOUT US

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.

ABOUT THE ROLE

We're seeking a professional, detail-oriented, and service-driven individual to join our team as a Resident Services Coordinator. This role serves as a primary point of contact for residents and visitors, supporting daily property operations by delivering exceptional customer service and helping maintain a safe, welcoming, and well-organized community.

What You'll Do:

Provide friendly, professional service to residents, guests, vendors, and contractors Assist with resident amenities, including parking access, move-ins/move-outs, and vendor coordination Support concierge operations, including deliveries and break coverage Enter and track work orders accurately and in a timely manner Issue and manage access cards and credentials Help maintain the appearance and organization of the lobby, front drive, and parking areas Answer incoming calls using proper telephone etiquette Perform additional duties as needed to support resident satisfaction and property operations What You Need to

Succeed:

Strong customer service and communication skills Clean driver's license record Bilingual skills English/Spanish Detail-oriented with the ability to multitask in a fast-paced environment Professional, dependable, and team-oriented mindset Basic computer skills, including Microsoft Office; familiarity with property management systems is a plus Previous experience in residential, hospitality, or apartment communities preferred High school diploma or equivalent required Benefits Medical, Dental, and Vision Insurance Short-Term and Long-Term Disability Employee Assistance Program (EAP) Identity Theft Protection Pet Insurance Retirement Plan Paid Time Off (PTO) 401(k)

Job Type:

Full-time Benefits:

401(k) Dental insurance Health insurance Paid time off Referral program Vision insurance Application Question(s): • Would you be available to work on weekends and holidays when needed? Do you have previous experience coordinating operations with contractors? If so, please briefly describe your experience. What is your desired hourly rate? This position requires bilingual proficiency in English and Spanish. How would you rate your Spanish language proficiency?

License/Certification:

Driver's License (Required) Ability to

Commute:

Dallas, TX 75205 (Required)

Work Location:

In person