Administrative Assistant/Client Concierge

Administrative Assistant / Client Concierge We are seeking an Administrative Assistant / Client Concierge to support client‑facing administrative processes and internal workflow coordination in a detail oriented services environment. This role is critical in ensuring a smooth, timely, and high‑quality experience for both clients and internal teams. The ideal candidate is organized, detail‑oriented, and comfortable communicating with clients while keeping multiple workflows moving at once. This position works closely with CPAs, clients, and internal systems to support billing, workflow tracking, and overall client service delivery. Key Responsibilities Coordinate internal workflows and follow up on outstanding items to keep client work on track Communicate with clients regarding administrative matters, billing questions, and document delivery Process and distribute completed tax returns and related materials Manage engagement letters, including preparation, tracking, and follow‑ups Assist with new client onboarding and setup in firm systems Apply client payments and assist with accounts receivable tracking and follow‑ups Update workflow and tracking systems to reflect current project status Escalate stalled or delayed work to appropriate team members Provide general administrative support to ensure an efficient and detail oriented client experience