Corporate Real Estate Analyst#26-39857

$42.22-$47.22 per hour

Ashburn, VA

Onsite

Job Description

Our Client, a Digital Infrastructure company, is looking for a Corporate Real Estate Analyst for their Ashburn, VA location.

Responsibilities:

Welcome Desk

Cover the Welcome Desk during business hours, providing a welcoming experience for customers and guests, ensure they're promptly signed in and badged in accordance with Client guest policy

Greet visitors and employees, CRE's customers, engaging in conversation upon arrival and departure

Take good care of the Welcome Desk/reception area, making sure it's clean and well maintained and no deliveries are left unattended

Safety

Make the safety of our customers your first priority

Know and be able to implement emergency response plans

Ensure all employees badge in, no tailgating

Escalate safety concerns as appropriate

Coordinate visitor check-ins (badging) and security procedures using the Envoy visitor management

Courtesy

Cultivate a positive vibe through fun and engaging activities at the front desk

Provide surprise and delight customer opportunities to create a great workplace experience

Turn the office into a community through activities and interactions that bring people together

Assist with scheduling and managing meeting rooms, including arranging necessary equipment, supplies and catering for All Hands events

Assist with receiving deliveries of all external and inter-office mail and support employees on all mail and shipping requirements as needed

Provide direction and information to visitors (employees, customers, guests) to help acclimate them to the office and surrounding area

Ensure timely and professional responses/communications to internal and external stakeholders

Assist with the office ticketing system and follow up on ticket status, assigning tickets to the correct CRE team member or rerouting to correct department, ensuring no dead-ends

Answer questions from customers related to the building, including wayfinding, policies and procedures, and etiquette. Support new hires, with support and guidance on CRE services and a warm hand-off to other teams that can provide support (e.g. IT)

Community

Develop and execute internal communication strategies, disseminating important information and fostering employee engagement through a variety of communication channels

Act as a conduit for interdepartmental communication, facilitating cohesion and collaboration

Create engaging and informative communications for office events and information using Outlook, Viva Engage, and Office Raven tools

Ownership of onsite event planning and execution, ensuring seamless experiences for all attendees

Capture through photos moments to promote organizational culture and camaraderie

Create marketing materials and promotional efforts, leveraging social platforms to generate excitement

Manage event logistics and budgets meticulously, maximizing resources while delivering memorable experiences

Gather post event feedback for future event enhancement

Requirements:

Customer facing experience is essential and hospitality background a must

5 years of experience preferred

Bachelor's degree

Excellent verbal and written English and communication skills, social media savvy

Outstanding interpersonal and multi-tasking skills are required

Adept at dealing with difficult customers or situations, ensuring a successful outcome for both the customer and CRE

Skilled at developing personal relationships with customers, peers and business partners