Front Desk Concierge

Job Overview ACT Partners is seeking a professional, self motivated, and enthusiastic Front Desk Concierge to join our team in Northern Virginia. In this role, you will serve as the face of a luxury multi family residential community, delivering a high level of customer service while creating a welcoming and polished environment for residents and guests. Key Responsibilities Greet residents, guests, and vendors in a friendly and professional manner Manage front desk operations and maintain a secure, organized lobby area Assist residents with requests, inquiries, and service coordination Handle packages, deliveries, and visitor logs Respond promptly and effectively to resident concerns and emergencies Communicate clearly with property management and team members Maintain a high standard of professionalism and appearance at all times Qualifications Minimum 3 years of customer service or sales experience Strong communication and interpersonal skills Outgoing, friendly, and professional demeanor Solution oriented with strong problem solving abilities Ability to multitask and remain calm under pressure Reliable and punctual with strong work ethic Must be able to lift and carry up to 30 lbs as needed Preferred Skills Experience in hospitality, luxury residential, or concierge services Strong organizational and time management skills Comfortable using basic computer systems and communication tools

Hiring:

Monday through Saturday 3pm•11pm Monday through Saturday 11pm•7am Why Join ACT Partners At ACT Partners, we specialize in delivering boutique style concierge services to high end residential communities. We value professionalism, reliability, and exceptional customer service and we invest in team members who embody those qualities.

Pay:

$17.00•$18.00 per hour

Work Location:

In person