Leasing Coordinator & Front Desk Floater

Company Overview Landmark Real Estate Management, LLC, is a dynamic property management company established in 1988, specializing in both commercial and residential properties. Recognized as one of the largest property management firms in the region, we pride ourselves on delivering exceptional service and operational excellence across a diverse portfolio. Job Summary We are seeking an energetic and detail-oriented Leasing Coordinator & Front Desk Floater to join our team. This vital role combines leasing responsibilities with front desk support, ensuring smooth property operations and outstanding customer service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong organizational skills, excellent communication, and a proactive attitude to support our residents and team members.

Duties Leasing & Marketing:

• Manage CRM, follow up with leads, and convert inquiries into tours
• Schedule and conduct in-person and virtual showings
• Post and maintain accurate property listings and marketing materials
• Track vacancies and ensure units are marketed
• Assist with applications, lease preparation, and reporting

KPIs Operations & Inspections:

• Conduct move-in, move-out, and annual inspections
• Ensure units are show-ready and coordinate maintenance needs

Front Desk & Customer Service:

• Greet residents and visitors and manage lobby traffic
• Provide information and ensure positive customer experience
• Maintain accurate records and follow opening/closing procedures

Resident Support:

• Assist with renewals, resident requests, and work orders
• Promote resident satisfaction and retention Perform other duties as requested.

Experience At least two (2) years of customer service experience or property management experience Office experience demonstrating excellent phone etiquette, data entry accuracy, and general administrative competence. Proficiency in MSOffice This role offers an exciting opportunity to be at the heart of our property operations while developing your skills in leasing, customer relations, and administrative support within a vibrant team environment. Join us to help create welcoming communities through exceptional service!

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Application Question(s): Do you have property management experience? Do you have customer service experience?

Work Location:

In person