Cook, Kitchen Support

Job description We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Hy-Chi Department Cook Department:

Hy-Chi FLSA:

Non-Exempt General Function:

As an Hy-Chi Department Cook, this position will be responsible for preparing various foods for the Hy-Chi department. You will be responsible for food in hot and cold cases. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused

Professionalism Reporting Relations:

Accountable and Reports to: District Store Director; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by:

escorting them to the products for which they're looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Prepares the woks:

cleans with water first, woks are heated to an appropriate temperature using gas, and oil is added to the wok for the cooking process. Places food in hot cases, monitors amounts, and refills as necessary. Cleans work area at the end of the shift. Fills the cold case with fresh-made food. Understands all aspects of the Hy-Chi kitchen Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to company policies and individual store guidelines. Takes customer orders at the Hy-Chi department counter when necessary. Performs other job related duties and special projects as required. Must have the ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing. Training provided

Physical Requirements:

Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, and color vision (ability to identify and distinguish colors). Must be able to perform the following physical activities:

Working Conditions:

This position is continually exposed to noise and temperature extremes and frequently exposed to cleaning chemicals/solvents. Equipment Used to

Perform Job:

Wok, cooking spoons, buckets (vegetables), knives, and cutting boards.

Contacts:

Has daily contact with store personnel, customers, and the general public. The anticipated hourly starting wage for this position is $17.00 to $21.25 depending on experience.