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Job Description
Business:
Reign Car Wash Position:
Car Wash Attendant Reign Car Wash believes creating the ultimate car wash experience begins by first creating an awesome place to work. We live it, we breathe it. Everyday. We're not just cleaning cars through the most jaw-dropping, amazing car washes ever built; we're making a positive impact on our guests' everyday lives. We are a values-based, mission-driven team who want to change the world by showing our guests they matter. We are not just a car wash company; we are a family. Reign Team Members greet every guest with a smile and a warm welcome as we prepare them for the incredible Reign Experience and the few moments of bliss they are sure to feel on their trip through our wash tunnel. We always have fun and we come to work full of energy and positivity. If this sounds like you, we encourage you to apply to join our team!
POSITION
The Car Wash Attendant performs the day-to-day operations of a Reign Car Wash site to include delivering an exceptional guest experience and ensuring operational excellence per the requirements of the car wash and at the instruction of the Car Wash Manager. The Car Wash Attendant cares for guest vehicles and ensures the daily car wash operation runs efficiently while maintaining the overall appearance and cleanliness of the facility and property.
AUTHORITY AND SUPERVISION
Reports directly to the Car Wash Manager
RESPONSIBILITIES
Participate in the wash process; assist guests in selecting and purchasing appropriate wash package and answer any questions quests may have. Operate Point-of-Sale (POS) system, accurately manage guest payments and transactions. Demonstrate superior customer service skills, comprehensively illustrate the various wash membership packages to guests with a focus on driving new memberships. Direct guest vehicles into car wash area, ensuring proper alignment of vehicles; conduct visual inspection of guest vehicles prior to entering wash tunnel to assess that vehicle condition is optimal to enter wash tunnel; as needed, conduct pre-washing and rinsing of heavily soiled vehicles. Conduct daily inspections on wash equipment and, following internal operational protocol, carry out periodic equipment maintenance to always ensure proper working order of car wash equipment. Maintain a safe and clean working environment by regularly performing housekeeping functions throughout shift.
QUALIFICATIONS
High School Diploma or GED Prior Car Wash experience preferred, but not required
SKILLS:
Strong written, verbal, and interpersonal communication skills - comfortable interacting with guests, team members, vendors, etc. Professional, positive attitude and strong work ethic Capable of working independently while also skilled at working collaboratively Ability to work in a fast-paced work environment, work well under pressure, and meet deadlines Must be highly organized, able to problem-solve, and have extreme attention to detail Ability to move from one activity to another quickly, to shift focus, and reprioritize at a moment's notice Comfortable with technology
CERTIFICATES, LICENSES, REGISTRATIONS
None required
PHYSICAL CAPABILITIES
- The physical requirements described here are representative of those that must team members must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific physical demands for this job include: Ability to have clear and precise verbal, interpersonal, and written communications through understandable vocal expression, legible handwriting, and ability to use computer keyboard to type. Repetitive use of hands, wrists, and arms with manual dexterity to type, write, reach overhead, push, pull, grasp, and grip Physical stamina to stand/walk 8 hours a day with ability to bend, squat, twist, and climb Capable of maneuvering and regularly lifting and or moving up to 25 pounds and occasionally lifting and/or moving up to 40 pounds, unassisted Ability to handle moderate stress in a fast-paced environment while performing multiple tasks
WORKING ENVIRONMENT
- The working environment characteristics described here are representative of those that team members must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Will be exposed to moderate to loud levels of noise on a consistent basis, such as those from machinery and general ambiance. Work is conducted both indoors and outside; will have regularly recurring exposure to all weather conditions, including heat, cold, rain, snow, etc.
COMPUTER SKILLS
-To perform this job successfully, an individual should have: Prior demonstrable experience operating a personal computer using Windows and Microsoft Office software and a tablet using iOS software Verifiable experience operating standard office equipment including copier/scanner/printer, walkie/talkie, soft/cell phone, etc.
HOURS OF WORK
Extended and/or irregular hours including nights, weekends, and holidays in keeping with the schedule of the car wash facility.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, Transcendent Brand's job descriptions are not intended to be all-inclusive, and this document in no way states or implies that these are the only duties to be performed by the team member occupying this position. Team members may perform other duties and tasks as assigned, and other related duties as needed to meet the ongoing needs of the organization. We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our team members unique.
Job Type:
Part-time Pay:
From $18.50 per hour
Benefits:
Employee discount Flexible schedule Opportunities for advancement Paid time off Application Question(s): This position requires the ability to verbally interact with guests, educating them on the various car wash packages, and selling memberships. Please describe your experience and comfort level with these requirements. You must be at least 16 years old to work at Reign. Can you please confirm that you meet the age requirements?
Education:
High school or equivalent (Preferred)
Experience:
Car Wash:
1 year (Preferred)
Professional Services:
1 year (Preferred)
Retail:
1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred)
