Usher

Usher ATSPostHireSync Washington, DC Job Details 1 hour ago Qualifications Customer communication High school diploma or

GED Full Job Description Job Description:

Usher Position Overview We are seeking a friendly, attentive, and customer-focused Usher to join our team. The Usher will play a key role in creating a positive experience for all guests by providing exceptional service, guidance, and support during events, performances, and gatherings. The ideal candidate is approachable, organized, and able to handle a dynamic environment with professionalism. Key Responsibilities Greet and welcome guests as they arrive at the venue Check tickets and assist guests in locating their assigned seats Provide accurate information about the event, venue facilities, and schedules Monitor venue areas to ensure safety and comfort for all attendees Address guest inquiries, concerns, and special needs in a courteous and timely manner Assist with crowd control, including entrances and exits Respond promptly to emergencies and follow established procedures Help maintain cleanliness by distributing programs and removing litter between events Collaborate with other event staff and communicate effectively with supervisors Required Qualifications High school diploma or equivalent Strong interpersonal and verbal communication skills Ability to stand for extended periods and perform physical tasks as necessary Attention to detail and ability to follow instructions Professional appearance and demeanor Reliable and punctual with excellent time management skills Preferred Qualifications Previous experience in customer service, events, or hospitality roles Knowledge of crowd management or safety practices CPR or First Aid certification Multilingual abilities Skills and Competencies Customer service orientation Conflict resolution Teamwork and collaboration Adaptability in a fast-paced environment Situational awareness and problem-solving skills