Fall 2026 (creating a pool) Normal, Illinois, Illinois, United States On Campus Closing at: Aug 7 2026
23:55 CDT Add to favorites View favorites

Title:

Night Operations Desk Manager

Fall 2026 (creating a pool)

Employee Classification:

Student Help Regular Division Name:

Student Affairs Department:

University Housing Services Job Summary The Night Operations Desk Manager will be administratively responsible to the Night Operations Supervisors and Coordinators. Duties include but not limited to: serving as an information and referral source, handling emergency situations, enforcing university policies and procedures, performing clerical duties, checking keys & IDS, securing doors, and controlling guest access as well as other duties as assigned. The students in this role must be reliable and responsible.

Students in this position may also be expected to lift 25 lbs.

from floor to waist and occasionally transport up to 25 lbs. up or down stairs. Promotional opportunities are available for those desiring a leadership role. Additional Information Student employees are eligible to participate in the University's 403(b) Plan. More information can be found here . Pay Rate $16.00/hour Required Qualifications

16 credit hours of completed undergraduate course work at the time of appointment
Cumulative 2.20 GPA at time of application
Enrolled in classes at least part-time as an undergraduate or graduate student at Illinois State University
Available to work the hours of 11:30pm to 6:15am Monday
Sunday (including Friday and Saturday night)
Ability to attend special meetings and dates as assigned
Must be able to work a minimum of 20 hours per week Preferred Qualifications
Students with Work Study are strongly preferred
Ability to provide positive customer service experience to all residents and guests
Ability to think critically on the job and problem solve as needed
Ability to multitask and be flexible
Ability to maintain confidentiality
Attention to detail
Have a positive attitude
Good academic and disciplinary standing with the university
Organizational and communication skills
Strong work ethic
Teamwork Work Hours
11:30 p.m.
6:00 a.m.
20 plus hours, Monday through Sunday, not to exceed 28 hours Functional Expectations Must be able to complete the following with or without a reasonable accommodation:
Move about in various locations across campus as needed to complete day-to-day work.
Remain at a workstation for extended periods.
Effectively communicate on a daily basis.

Proposed Starting Date Fall 2026

Semester Required Applicant Documents Resume & Work Availability Please Note :

These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on \"Apply\" Special Instructions for Applicants You will be responsible for the following information. Please read all the information to make sure you are completing your application correctly. All documents attached to your application must include your name. All required forms/documents must be attached to the application before clicking submit. If selected, you will receive an email from www.

HireRight.com in order to start the background check process. Please respond to their email immediately upon receipt. University Housing Services Student Employment link.

http:

//housing.illinoisstate.edu/about/employment/student/

Work Availability Form:

Download and complete the Availability Form for Night Operations found here: http://housing.

illinoisstate.edu/about/employment/student/ Submitting your class schedule or an alternate form is not sufficient and may constitute an incomplete application.

If Hired:

A Welcome Letter which includes Hiring Instructions will be sent to your ISU email account.
ALL required Hiring Paperwork must be completed and approved before you can begin working.
After a candidate is hired they will receive emails to their ISU email address regarding Ethics and Crime Reporting Training.

This is mandatory training required by the State of Illinois. Failure to complete the training can result in disciplinary action by the State of Illinois. All Night Operations employees are required to wear a name badge and a designated Night Operations Shirt. This is considered a fringe benefit. Contact Information for Applicants mmckin2@ilstu.edu Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment. Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment. Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held. International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions. Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383 . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311 . 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