General Manager

Description:

General Manager (Friendship Heights & Chevy Chase Lake, Maryland) RTR Pilates is the standard of excellence in contemporary reformer Pilates, serving as the premier boutique studio in the Maryland and Virginia area. Rooted in the belief that positivity thrives through meaningful connections, we foster an environment where wellness meets community. Our studio is dedicated to empowering individuals to achieve their fitness goals while building lasting relationships and spreading joy along the way. RTR Pilates is a place to thrive, join us! The General Manager will be responsible for the strategic oversight and operational management of several studios. This role requires strong leadership skills and a commitment to team development and studio success. The ideal candidate would be a proactive problem solver with a fitness-management background. We are looking for a growth-oriented individual looking for the opportunity to scale with a growing business. The GM will also be responsible for in-studio presence, which includes teaching classes that will be paid at a per-piece rate.

Major Roles:

1 . Lead and manage pod team across 2-4 studios: AGM(s), Lead Instructors, Client Relations, and Instructors 2. Execute Sales Strategy to Drive Revenue Drive top-line revenue : Set and execute monthly sales targets for each location Audit the funnel : track Leads ? Intros ? Memberships to identify & resolve drop-off Collaborate with marketing to ensure lead flow meets growth targets Execute and track localized strategies (promos, events) to hit budget goals 3.

Operational Excellence Brand Consistency :

Conduct bi-weekly facility audits to ensure cleanliness and brand standards Schedule consistency and reliability : ensure full coverage while maximizing profitability Enforce company policies consistently to mitigate risk 4. Client Experience & Product Quality Regular presence in studios to set the instruction standard and connect with members

Quality Control :

Evaluate instructor performance through class attendance

Retention :

Monitor churn rates and lead "save strategies" for at-risk members Handle high-level member escalations

Requirements:

Requirements:

1+ Years of fitness (or related) management experience Fitness teaching experience preferred Proficient in fitness software and analytics Passion for fitness, with a knowledge of industry trends and best practices Studio-based presence at managed locations

Traits & Characteristics:

Leadership and Team Management :

The ability to lead and inspire a team, including Assistant General Managers and instructors, is crucial. This involves fostering a positive work environment and encouraging professional development.

Strategic Thinking and Problem Solving :

A proactive approach to identifying opportunities for growth and addressing challenges is essential. This includes developing strategies for revenue growth and improving operational efficiency.

Fitness Industry Knowledge :

A passion for fitness and a solid understanding of industry trends and best practices are important. This includes experience in fitness management and teaching, which helps in making informed decisions.

Financial Acumen :

The ability to manage budgets, track studio finances, and report on financial performance is key. This includes understanding revenue streams, client churn, and sales strategies.

Communication and Interpersonal Skills :

Building meaningful connections with clients and staff is vital. This involves excellent communication skills and the ability to foster a sense of community within the studio.

Adaptability and Flexibility :

Being open to flexible on-site work arrangements and adapting to the dynamic nature of a growing business is important for success in this role.

Salary & Benefits:

Base Salary :

$72-75K plus a bonus

Class Compensation :

$45/ set piece rate

Revenue Share Bonus :

Eligible for monthly bonuses based on studio revenue. While performance varies, typical annual payouts range from $8,000 to $10,000 per year, with the potential to exceed these figures based on growth. Health Insurance (medical, dental, & vision) 401K PTO 11 days/year, 5 floating holidays, and 3 holidays Employment is contingent upon passing a background check