Director of Golf

Overview The Director of Golf is responsible for the overall leadership, planning, and execution of all golf-related operations at the Club. This role oversees the golf shop, golf staff, tournaments and events, instructional programs, practice facilities, and member service standards. The Director of Golf ensures a premier golf experience that reflects the Club's brand, culture, and service expectations while maintaining strong financial performance and operational efficiency. Experience Required PGA Class A Professional preferred. Minimum 3-5 years of progressive leadership experience in golf operations, preferably at a private club. Strong leadership, communication, and organizational skills. Proven success in merchandising, tournament management, budgeting, and staff development. High level of professionalism, member-service orientation, and attention to detail. Proficiency with golf management software (e.g., Jonas & Golf Genius). Essential Responsibilities Provide strategic direction for all golf operations in alignment with the Club's mission, goals, and member expectations. Recruit, train, supervise, and evaluate golf staff including shop staff, outside services, starters, and rangers. Create a positive, professional, service-driven culture that emphasizes teamwork, communication, and member satisfaction. Develop and maintain standard operating procedures for all areas of golf operations. Oversee day-to-day operations of the golf shop, tee sheet management, practice areas, and on-course personnel. Ensure consistent enforcement of pace-of-play standards, course etiquette, and club rules. Collaborate with the Golf Course Superintendent to coordinate course conditions, maintenance schedules, and tournament preparation. Maintain accurate, efficient systems for tee time reservations, cart management, inventory tracking, and event scheduling. Deliver a high-quality, personalized golf experience for members and guests. Act as a visible and engaged presence at the Club—greeting players, supporting events, and responding to feedback. Manage member communications related to golf operations, including newsletters, event announcements, and rules updates. Handle member concerns promptly, professionally, and in accordance with Club standards. Plan, organize, and execute a comprehensive annual tournament calendar for men, women, juniors, and special events. Oversee scoring, pairings, rules administration, on-course setup, and award presentations. Direct the golf shop retail operation, including buying, merchandising, pricing strategies, and vendor relationships. Monitor inventory levels and maintain a profitable and dynamic retail environment that reflects current trends and member preferences. Track sales performance and adjust strategies to achieve revenue targets. Oversee instructional programs for players of all ages and skill levels, including private lessons, clinics, club fittings, and junior golf initiatives. Manage technology-based teaching tools and ensure proper maintenance of practice facilities. Develop and manage the annual golf operations budget, including revenue forecasting and expense control. Monitor key financial metrics such as rounds played, retail performance, labor costs, and event profitability. Ensure accurate reporting and work with accounting staff to maintain strong financial controls. Ensure compliance with all Club policies, industry best practices, and applicable local/state regulations. Oversee safe operation of golf carts, equipment, and facilities. Implement and maintain safety protocols for staff and players, including weather-related procedures. Benefits Health Insurace cover 100% for the employee IRA with company match Paid Time Off & Sick Time PGA Dues & Show Allowance Continuing Education Allowance