Pool Deck Ambassador

About Us:

A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure "survival of the littlest".

The Position:

We are seeking a passionate and enthusiastic Ambassador to join our team. The "Deck Ambassador" works poolside at our swim school. This position plays a critical role in providing an excellent customer experience. As an Ambassador, you will play a vital role in engaging with students and families through various activities. Double Your Hours! (Optional Hybrid Role) Are you looking for more hours? We are also hiring a Remote Marketing & Membership Coordinator (15 hrs/wk) . For the right candidate, we are excited to combine these two positions into a single 30-hour/week Hybrid Role (15 hours on-site / 15 hours remote).

Your Typical Responsibilities:

Setting up and breaking down the pool deck area before and after each shift. Checking water chemistry and temperature prior to swim lessons. Welcoming students and parents/guardians to the pool deck area. Answering customers' questions about their account, their child's progress, or about the program. Assist swim instructors and managers when needed during swim lessons. Post media content and monitor social media platforms. Work closely with other swim school staff to ensure seamless customer service.

Minimum Qualifications:

Excellent interpersonal communication and organizational skills. Have a responsible and professional demeanor.

Preferred Qualifications:

1+ years of customer service experience Previous experience working with students is highly desirable A background in physical education, health club operations, or related fields is preferred. "Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission "to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer".

Job Types:

Full-time, Part-time Pay:

$14.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule Referral program Application Question(s): Are you available to work from 3p-7p on Mon, Wed and Thur and 8a-12p on Saturdays in

Downingtown, PA Work Location:

Hybrid remote in Downingtown, PA 19335