We are seeking a dynamic General Manager with a passion for leading in a high-energy, high-volume family entertainment environment. The ideal candidate will bring relevant industry experience with a strong emphasis on safety, employee engagement, and community-focused marketing. This is a unique opportunity—apply today.

General Manager Benefits:

No Late Nights Includes base salary with opportunities for performance-based bonuses Access to medical, dental, vision, and additional benefit plans Vacation and personal days to support work-life balance Generous company match to help grow retirement savings Access to employee assistance programs including counseling, financial planning, legal support, and mediation services Financial support for ongoing education Rewards for successful employee referrals Access to ongoing training and professional development programs

General Manager Key Responsibilities and Qualifications:

5+ years of General Manager experience in a customer-focused environment with direct P&L responsibility Recruit, onboard, train, and mentor team members to build a high-performing, engaged workforce while maintaining an ownership mindset focused on business growth Understanding and Oversee local marketing initiatives to strengthen brand visibility and community engagement Lead by example in customer interaction and sales to ensure a consistently high-quality guest experience that drives repeat business and referrals Continuously evaluate and improve operational processes to enhance efficiency and service delivery Analyze financial reports and key performance indicators to maximize profitability and address variances Oversee day-to-day management operations to ensure smooth, effective business execution Establish, communicate, and enforce safety standards while ensuring ongoing staff training on safety protocols and emergency procedures Resolve complex customer issues with professionalism, balancing customer satisfaction, employee support, and business outcomes while maintaining safety and service excellence Monitor business performance metrics, identify gaps, and implement targeted strategies to drive improvement and growth