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CS
Core Strength & Fitness
Club Manager
Career Insights for Fitness Center Manager
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Scorecard
Based on Wisconsin data
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What they do
A Fitness Center Manager manages a health club or fitness center, including selling memberships and classes, supervising staff, and keep facilities and equipment clean and in working order.
$56,214 / year median in Wisconsin
+8% projected growth
Job Description
Overview The Club Manager will oversee the day-to-day operations of our fitness facility. This individual will be responsible for ensuring exceptional member experiences, driving membership and revenue growth, maintaining facility cleanliness, and overseeing the scheduling of all gym-related business operations. The Club Manager will work closely with the facilities maintenance team to ensure the gym is always in functional and marketable shape and assist in coordinating janitorial supplies and equipment maintenance along with other tasks as needed and requested. Key Responsibilities Deliver exceptional customer service by greeting members, fostering a welcoming environment, and responding promptly to member questions and concerns. Build strong member relationships through daily engagement, encouragement, and accountability to support members in reaching their fitness goals. Provide a seamless new member experience by welcoming new members, scheduling fitness assessments, and assisting with on-boarding, training needs and ancillary services to members. Maintain a clean, organized, and sanitary fitness facility by performing daily cleaning tasks throughout workout areas, locker rooms, restrooms, and common spaces. Conduct daily/weekly inspections of fitness equipment to ensure safety and proper operation, reporting maintenance needs and coordinating repairs as necessary. Help create a positive, professional, and safe environment by ensuring the facility is clean, well-maintained and ready to deliver an outstanding member experience. Key Benefits Exceptional opportunity to join a new, highly visible brand in the local fitness space where quality, fitness experience and a meaningful customer engagement trump volume discounts, never-ending promotions and membership specials where organic growth outweigh the stale, traditional fitness approach. Opportunity to work within a seasoned business team where professional development and growth opportunity is offered and is a requirement to succeed. Platform to be part of the opportunities for additional club grow and the chance to be part of building the brand from club one. Key Skills Open-minded, critical thinking with detail orientation Strong fitness aptitude with health mindset in personal life Sales minded, not salesperson Problem solving mindset with a focus on customer satisfaction in each task, job focus and relatable activity Big picture, long runway mindset of the business with an expanded view of fitness as more than a one-off activity Accountable and self driven Join us as a Club Manager where your growth and current and future leadership will shape memorable experiences for our guests while driving operational excellence!