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Job Description
Special Events Manager-Los Altos Golf & Country Club
LOS ALTOS GOLF AND COUNTRY CLUB - 4.2
Los Altos, CA Job Details Full-time $75,000 - $90,000 a year 16 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Project coordination Employee relationship building Project execution Managing projects Video conferences (communication methods)
Full Job Description Job Title:
Special Events Manager Job Status:
Full Time Team/Dept:
Events/Food & Beverage Job Classification :
Exempt Manager's title:
Director of Events Job Level Mid-level Salary Range:
$75 - $90k per year Revision date: June 2026 Join the team at Los Altos Golf & Country Club, a legendary Bay Area Club for over 100 years! We offer a welcoming, family-oriented environment with a world-class golf course, award-winning facilities, and a supportive staff that's been with us for decades. If you're looking for a place with strong culture, great benefits, and a fantastic community, LAGCC is the place for you. Come be part of something special - apply today!
POSITION SUMMARY
Los Altos Golf and Country Club is a private, Member-owned club that provides a quality, family-oriented environment for the recreation, relaxation, and social interaction of our members, their families and guests. The Special Events Manager is responsible for all day-to-day catering services as well as coordinating and assisting in the successful planning and execution of Club and private events. This role is the main operational contact for events from inquiry through completion, working closely with multiple departments to ensure smooth event flow, excellent member service, and accurate administrative support.
MANAGERIAL RESPONSIBILITIES
Supervises Banquet and Catering Support Staff during events
SUCCESS CRITERIA
Leadership:
demonstrated ability to model and lead people and get results through others.
Organization:
highly organized. Able to prioritize and successfully work in an environment with disruptions.
Management:
Able to build collaborative working relationships with the management team members. Problem analysis and resolution at both strategic and functional levels. Exemplary project management skills required. Commitment to Club values.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Event Coordination & Execution Coordinate logistics for Club and private events, including setup, service, and breakdown. Create and manage Banquet Event Orders (BEOs) and function sheets; attend BEO meetings and conduct walkthroughs to ensure proper setup. Assist members and clients to plan banquets, weddings, meetings, and other events, gathering all necessary details. Design room layouts and event diagrams; oversee décor, menus, entertainment, signage, and special requests. Support catering budgets, review reports, and assist staff during events to maintain service standards. Manage event reservations, confirmations, and calendar scheduling. Inspect final arrangements and oversee guest service as needed. Promote, advertise and market the Club's social event facilities and capabilities to all Members and non-members as necessary. Maintain accurate event files, records, and documentation. Client & Member Relations Respond promptly (within 72 hours) to event inquiries via phone and email Provide tours of Club facilities to Members and private clients Serve as primary point of contact for Members and guests on event days Address Member or guest feedback and communicate issues to management teams as necessary Assist in private event sales support including tastings, upselling, and contract preparation Represents Member's needs and interests on applicable Club committees. Administrative Support Prepare and send accurate invoices; ensure contracts and payments are collected Assist with billing and financial reporting for events Develop and maintain standard operating procedures (SOPs) for event operations Assist in developing and distributing reports and updates on upcoming events Collaboration & Team Support Work the Director of Events, Executive Chef, Clubhouse Manager, and other departments to ensure seamless event operations and act as liaison between the departments. Partner with the Executive Chef on pricing, menus, and catered event details; ensure banquet offerings reflect member interests. Meets with other department managers to plan food and beverage aspects of employee events.
WORK ENVIRONMENT
This role routinely uses a computer and its voice or video call capabilities. This role requires working long hours sitting and staring at a computer and talking via voice and video calls. Additionally, this role operates in the food service areas of the Club and requires working long hours standing and/or walking. This is an on-site position, working on property.
PHYSICAL REQUIREMENTS
Requires ability to bend, stoop, lift, balance and carry items up to 50 lbs. Ability to assist in moving furniture when necessary. Ability to stand for prolonged periods of time. Ability to move about freely on a multi-floor building. Ability to read, write, see, speak, and hear English. Bilingual a plus.
BENEFITS
Medical, Dental, Vision, Life Insurance, and Long-Term Disability 401k Retirement Savings Plan Paid Holidays, Paid Time Off (PTO) Paid Meal Breaks Free Meals (while on duty) Employee Golf on Mondays
EMPLOYMENT PRACTICES
At the Los Altos Golf and Country Club, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of or traits historically associated with race; color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status), domestic violence victim status, political affiliation, and any other status protected by state or federal law. Knowledge, Skills, Abilities Strong organizational skills, time management and attention to detail Proven leadership abilities Excellent verbal, written, and interpersonal communication skills Ability to work a flexible schedule including nights, weekends, and holidays Proficiency with event software (AllSeated, Reserve, Foretees, Beanworks) and Microsoft Office Suite Ability to multitask and work under pressure while maintaining professionalism Show both initiative and independence in carrying out job responsibilities, while acting as a cooperative team member Reliable Critical Thinking Skills Ability to stand for extended periods and perform physical tasks such as lifting and moving furniture Education and/or Experience 2-4 years' experience in full-cycle event planning and execution, preferably in a private club or hospitality setting BS in Event Management (or equivalent experience) or related field
