Conference Services Manager

Conference Services Manager Brickell Arch Hotel Luxury by Marriott Miami, FL Job Details Full-time $58,000 - $62,000 a year 1 day ago Benefits Health savings account Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Flexible schedule Life insurance Qualifications Vendor relationship building Record keeping Customer communication Fiscal management Customer relationship building Logistics management Budget control Customer service Upselling Mid-level Client relationship development Marketing management Marketing strategy development Event vendor coordination Fundraising Managing event budgets Vendor relationship management Banquet experience Contracts Vendor contract management Events management Procurement contract negotiation Guest services Communication skills Full Job Description Job Summary We are seeking a dynamic and highly organized Conference Services Manager to lead the planning, coordination, and execution of exceptional events and conferences. This role is vital in ensuring seamless event experiences by managing venue logistics, vendor relationships, and client expectations. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent communication skills, and possess a passion for delivering outstanding customer service. As a key member of our team, you will drive event success through strategic planning, effective negotiation, and innovative marketing initiatives that elevate our conference offerings. Duties Coordinate all aspects of conference planning, including venue setup, catering, audiovisual needs, and guest accommodations Negotiate contracts with vendors, suppliers, and service providers to secure favorable terms and uphold quality standards Develop comprehensive event marketing strategies to promote conferences and increase attendance Upsell additional services such as premium packages, special amenities, or exclusive experiences to enhance client satisfaction and revenue Manage budgets meticulously to ensure cost-effective event execution while maintaining high standards Oversee event logistics from initial planning through on-site management to post-event evaluation Foster strong relationships with clients by providing exceptional customer service and personalized support throughout the planning process Collaborate with culinary teams to coordinate catering services that meet diverse dietary requirements and elevate guest experiences Implement effective time management practices to meet deadlines and coordinate multiple events simultaneously Maintain detailed records of contracts, invoices, and event documentation for compliance and future reference Experience Proven experience in event management or hospitality roles such as banquet management, hotel operations, or restaurant service Strong background in event planning, including venue setup, catering coordination, and audiovisual arrangements Demonstrated negotiation skills with vendors and clients to secure optimal terms and services Experience in marketing or promotional activities related to events or conferences Familiarity with budgeting processes and financial management for large-scale events Excellent communication skills with the ability to liaise effectively with clients, vendors, and team members Prior experience in fundraising or guest services is advantageous but not required Knowledge of hospitality industry standards and best practices for delivering memorable conference experiences Join us in creating unforgettable conference experiences! We are committed to fostering an energetic environment where your organizational talents and passion for hospitality can shine. This paid position offers the opportunity to develop your skills while contributing to successful events that leave lasting impressions.

Pay:

$58,000.00 - $62,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person