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Job Description
About Us At Biscayne Lady Yacht Charters, we bring together passionate hospitality professionals who thrive on delivering exceptional experiences. Our diverse, fast-paced environment encourages growth, teamwork, and innovation, all while staying true to our core values of integrity and customer service. We seek individuals who are passionate about hospitality, driving company growth, and creating unforgettable guest experiences. In return, we offer rewarding career opportunities that support both professional development and work/life balance. Position Overview The Event Coordinator provides direct support to the Charter Sales Department and plays a key role in executing seamless, high-quality events. This role requires someone who is detail-oriented, proactive, and capable of managing multiple moving parts while maintaining excellent client and vendor relationships. Key Responsibilities Event Coordination & Execution Organize and execute events once details are finalized by the Sales team Create and manage detailed charter sheets (BEO) outlining all client/event requirements Oversee event setup and ensure all elements are executed to plan Maintain thorough documentation of all event details in accordance with company processes and standards Client & Vendor Management Communicate professionally with clients to ensure satisfaction and clarity Coordinate meetings and vessel walkthroughs Build and maintain strong relationships with vendors Schedule and manage all outside vendors and dockage requests Coordinate and receive deliveries from clients and vendors Assist with showings and tastings on vessels Team Collaboration & Support Act as a liaison between Sales and Operations teams Attend weekly operations meetings Support department-wide initiatives and team projects Contribute ideas and collaborate as an active, reliable team player Administrative & Operational Duties Respond to client inquiries and direct communications appropriately Ensure deadlines are met and procedures are followed Keep shared calendar current and inbox organized Process vendor payments and maintain accurate records Knowledge, Skills & Abilities Highly detail-oriented Composed under pressure with strong problem-solving and decision-making abilities Self-starter who works independently while thriving in a professional office environment Proactively seeks clarity and asks thoughtful questions Exceptional communication skills with confidence in client interactions, both in person and virtual Able to manage multiple events and deadlines with precision Excellent time management and organizational skills Sales-driven with the ability to upsell to clients with confidence Tech-savvy with proficiency in Microsoft Office, Excel, Adobe Ability to quickly learn new systems (CRM and document management platforms) Fluent in English and Spanish Qualifications 4+ years of experience in event planning or coordination Bachelor's degree in Event Management, Hospitality, or related field, or equivalent professional experience preferred
Schedule:
Flexible availability including days, nights, weekends, and holidays
Job Type:
Full-time Benefits:
Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Please submit a cover letter with your application.
Experience:
Hospitality:
4 years (Required)
Event Coordination:
4 years (Required) Ability to
Relocate:
Miami, FL 33137: Relocate before starting work (Required)