EVENTS TEAM MEMBER

- Advent Health Sports Park at BluHawk The Sports Facilities Companies - 3.4 Overland Park, KS Job Details Part-time 7 hours ago Qualifications Customer communication Venue customer assistance Full Job Description

EVENTS TEAM MEMBER

- Advent Health Sports Park at BluHawk

BSP SFM, LLC LOCATION

Overland Park, KS

DEPARTMENT

EVENTS

REPORTS TO

EVENTS

MANAGER STATUS

PART-TIME (NON-EXEMPT)

ABOUT THE COMPANY

Advent Health Sports Park at BluHawk is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Overland Park, KS. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. AdventHealth Sports Park at Bluhawk is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY

The Events Team Member is expected to provide excellent guest service while working in various departments of the facility. This position involves guest services, food and beverage departments, facility maintenance, and events.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING

Greet guests and provide information and way finding as needed Responsible for setup and tear down of non-sport events (ex. birthday parties, corporate events, special events, etc.) Responsible for service of food and beverage for non-sport events including order taking, food delivery, bussing & clearing, etc. Be present and available to event host throughout event duration Assist guest with day of add ons and coordinate final payment of event. Maintain organization and cleanliness of supply storage area Assist with events from set up to take down Stock, maintain, and clean the facility as necessary throughout shifts Perform various tasks related to scheduled work area Operate and balance a cash drawer Resolve all guest concerns and complaints and/or direct to appropriate Manager Complete special projects, daily assignments and other duties as directed by management

MINIMUM QUALIFICATIONS

Hospitality or service experience preferred Must be at least 18 years of age at time of hire Flexible work schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary Excellent communication skills, both verbal and written Ability to maintain focus in a high-volume, fast-paced environment Must have excellent guest service skills Must be detail-oriented and have outstanding organizational skills Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow Team Members Must work well with others Must take personal initiative for the betterment of the team and venue Commitment to the safety and well-being of others

WORKING CONDITIONS AND PHYSICAL DEMANDS

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