Tasting Room Leader & Special Events Coordinator

Tasting Room Leader & Special Events Coordinator

ACOUSTIC JAVA - 5.0

Worcester, MA Job Details Full-time $50,000 - $70,000 a year 1 day ago Qualifications Sales Budget control Customer service Contracts Vendor contract management Procurement contract negotiation Financial management Food service management Hospitality management Full Job Description Company Overview Acoustic Java is a coffee roasting company located in Worcester, MA, dedicated to engaging customers interested in learning more about coffee and tea value chains. Our mission emphasizes sustainability and world-class quality, offering a unique blend of high-scoring coffees and teas alongside a light menu of fresh baked goods. Summary We are looking for a Tasting Room Leader & Special Events Coordinator to drive sales, lead our barista team, and elevate our brand through exceptional hospitality and strategic marketing. This role combines leadership, revenue growth, and customer engagement, including overseeing daily operations, planning events, and managing digital marketing to enhance our community presence. If you're a results-driven professional with experience in hospitality, sales, and marketing, we offer competitive pay, performance-based incentives, and employee perks. Responsibilities Manage daily operations of the tasting room to ensure a welcoming atmosphere for guests. Plan and execute engaging events that showcase our coffee offerings and enhance customer experiences. Train and supervise staff to deliver outstanding guest services and maintain high standards. Develop budgets for events and manage expenses to ensure profitability. Collaborate with local vendors to source ingredients for tastings and events. Market events effectively to attract customers and increase participation. Gather guest feedback to continuously improve the tasting room experience. Foster a culture of hospitality that aligns with Acoustic Java's mission. Qualifications Proven experience in guest services or events management, preferably in the food or beverage industry. Strong customer service skills with a passion for creating memorable experiences. Demonstrated ability in event planning and execution with attention to detail. Excellent communication skills for effective interaction with guests and team members. Basic budgeting skills with an understanding of financial management in event settings. Experience in restaurant operations is a plus but not required. Ability to negotiate contracts with vendors when necessary. If you are excited about leading our tasting room experience and have a passion for coffee culture, we invite you to apply today to join us!

Job Type:

Full-time Pay:

$50,000.00 - $70,000.00 per year

Work Location:

In person