Franchise Training Coordinator

Franchise Training Coordinator Ann Arbor, MI Job Details 4 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Record keeping Google Workspace Microsoft Excel Microsoft Outlook Customer service Expense management Catering Mid-level Event vendor coordination Administrative experience Decision making Human resources Organizational skills Stocking LMS Expenditure monitoring Associate's degree Communication skills Technical Proficiency Project stakeholder communication Full Job Description The Training Administrator for BELFOR Franchise Group (BFG) is a key member of the Shared Services Operations Team, responsible for supporting the planning, coordination, and execution of training programs and special events across all BFG brands. This role requires strong organizational skills, attention to detail, and effective communication to ensure training activities run smoothly and professionally. The position reports to the Director of Operations, Shared Services. Key Responsibilities Training Logistics & Scheduling Coordinate all logistics for training sessions, meetings, and special events, including booking training rooms, room setup and breakdown, and coordination of audio/visual needs Arrange catering, order supplies, and ensure kitchen and training spaces are stocked and event-ready Reserve venues and coordinate brand graduation dinners and related events Records Management & Reporting Track participant attendance and maintain accurate training records Update and manage training information within the Learning Management System (LMS) Organize and track training-related expenses and complete monthly expense reports Communication & Coordination Serve as the primary point of contact for trainers, Brand Presidents, Managers, internal stakeholders, and external vendors Provide timely communication regarding schedules, logistics, and event details Documentation & Materials Print, assemble, and distribute training materials, including workbooks, agendas, feedback forms, tent cards, name badges, and certificates Ensure training materials are accurate, professional, and ready in advance of each event Special Projects & Additional Support Support special projects and initiatives by collaborating with internal teams and project leaders Perform additional administrative and operational duties as assigned Education, Knowledge, Skills, and Abilities Education & Experience Associate's or bachelor's degree preferred Previous experience as a training coordinator, event planner, HR assistant, or in a similar administrative role Technical Skills Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and Google Workspace Core Competencies Strong organizational and multitasking abilities Excellent attention to detail and follow-through Outstanding verbal and written communication skills Superior customer service mindset Ability to maintain professionalism and composure in fast-paced or high-pressure environments Strong problem-solving and decision-making skills Personal Attributes Self-motivated and proactive with a strong work ethic Reliable, dependable, and flexible Ambitious and eager to contribute to team success

Additional Details :

BELFOR and BELFOR Franchise Group (BFG) offer competitive pay and a wide range of benefit options including, but not limited to, 401(k) with match, medical, dental, vision, disability, life insurance, an Employee Assistance Program, paid holidays, and paid time off.